Computer Network Specialist II

State of Maryland•Baltimore County, MD

3d•Onsite

About The Position

This full-time position will be responsible for the planning, integration, installation, and maintenance of the hospital’s enterprise LAN/WAN environment. This position will support a diverse ecosystem of infrastructure, including servers, workstations, and high-level audiovisual equipment, alongside commercial off-the-shelf (COTS) applications, databases, and network management systems. Beyond technical maintenance, this position will also provide hospital-wide user support of their respective software and hardware. In addition, this position will report to the Computer Network Specialist Supervisor and is a non-supervisory, Emergency Essential position.

Requirements

Two years and six months of experience, one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks and an additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software.
Graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required experience.
Graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the additional eighteen months of the required experience.
Experience in one of the following areas on a year-for-year basis for graduation from an accredited a high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.
Possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and one year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.
U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Nice To Haves

Experience responding to help desk assignments and documenting solutions to support requests.
Experience, education or training in an IT-related field.
Possession of A+, Network+, and/or Microsoft Certifications is a plus.
Prior customer service experience or training are a plus.

Responsibilities

Planning, integration, installation, and maintenance of the hospital’s enterprise LAN/WAN environment.
Support a diverse ecosystem of infrastructure, including servers, workstations, and high-level audiovisual equipment, alongside commercial off-the-shelf (COTS) applications, databases, and network management systems.
Provide hospital-wide user support of their respective software and hardware.