Computer Lab Department Head

Las Vegas-Clark County Library District•Las Vegas, NV

4d•$78,256 - $104,870•Onsite

About The Position

The award-winning Las Vegas-Clark County Library District is currently hiring for a Computer Lab Department Head with the Centennial Hills Library. Under general supervision, this role provides leadership, management, training, and professional and supervisory support in the planning, coordination, and operation of a Computer Lab Department at a branch library. The position involves assisting computer lab users and staff with training and problem-solving, fostering positive community relationships, and assisting with branch projects, programs, and committees. The role also includes acting as Person-In-Charge (PIC) on a routine basis and as needed.

Requirements

Bachelor’s Degree.
Two (2) years’ experience training and/or instructing users on personal computers and software operations with at least one (1) year in a lead or supervisory role or completion of Library District’s Apprentice Person-In-Charge (APIC) training.
Prior completion of Las Vegas-Clark County Library District’s Person-in-Charge (PIC) Training or completion of core PIC Training within six (6) months of assuming the position.
District-provided AED/CPR certification must be completed within six (6) months of assuming the position and must be maintained (current) while in a covered position.
Knowledge of effective supervisory principles and methods.
Knowledge of report and record-keeping principles and procedures.
Ability to perform basic accounting.
Ability to handle stressful situations with professional composure.

Nice To Haves

Bachelor’s degree in Computer Science or related field.

Responsibilities

Motivates and supervises assigned staff, including performance coaching and management, career counseling and development, and conflict resolution.
Organizes assigned services, programs, and employees to achieve established goals.
Coordinates with Branch Manager and other branch-level library departments to meet established branch and District goals.
Develops, maintains, and monitors key reporting metrics to achieve and control desired quality outcomes.
Accurately prepares and maintains files, records, and reports.
Processes and handles confidential information with discretion.
Sets short-term (daily to annual) operational goals for assigned service or department.
Handles customer service issues.
Monitors department compliance with all federal, state, and local laws, regulations, codes, best practices, and District policies and procedures.
Monitors and adapts to current and emerging trends in library administration/science and public administration and makes recommendations regarding future department, branch, and District strategies and planning for the computer lab.
Performs other duties as assigned.