Computer Field Engineer

Katy ISD•Katy, TX

2d•Onsite

About The Position

Provide all campuses with quality equipment service and repair. Provide expertise and guidance regarding maintenance and operation of District equipment to all campus personnel as required.

Requirements

High school diploma or GED (required)
Possess a valid Texas Operator’s License
Maintain safe driving record
Experience troubleshooting “Windows Operating Systems”
Experience troubleshooting Microsoft SSCM / WDS Installations

Nice To Haves

Bachelor’s degree
College hours
A+ Certification preferred
Experience in the repair of computer equipment and peripherals preferred

Responsibilities

Maintain and repair of district’s computers and peripherals on a scheduled basis.
Record activities and charges on Desktop Services request for service system.
Document campus technology asset inventory moves using assets management software.
Deliver, unpack, set-up, and test newly purchased equipment.
Organize and maintain computer and peripheral parts stock.
Advise customers on equipment conditions.
Order parts as needed.
Perform yearly inventory of computer parts.
Perform preventative maintenance on systems during the summer.
Supervise and evaluate summer help.
Drive and maintain district’s vehicles if required.
Assist in the evaluation of computer accessories (e.g., USB devices, print cartridges, etc.) for possible purchase.
Report accidents and refer potential safety hazards to supervisor.
Relate to and communicate positively with other district employees.
As time permits train in the repair/maintenance of other district supported equipment.
Must be proficient in verbal and written communications.
Ability to interface with contract vendors.