Compliance Specialist/ Central Contract Specialist

CGI•Albany, NY

2d•Hybrid

About The Position

CGI Federal’s Housing Compliance team partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to help provide affordable housing. The Business Processing Specialist (CCS) works with affordable housing owners and management companies across an assigned portfolio of properties. New team members receive in-depth training, with additional training and professional development available in the affordable housing industry and general business skills. Under the direction of the Asset Manager/Central Services Manager (CSM), the specialist works with property owners and staff on affordable housing contract renewals, annual rent adjustments, monthly payment reconciliations, and claims for unpaid rent, tenant damages, and extended vacancies. The role uses CGI proprietary IT systems and Microsoft Office. The position is based in CGI’s Albany, New York office, with a hybrid working model acceptable. U.S. citizenship is required because of the government contract.

Requirements

U.S. citizenship is required.
Bachelor’s degree preferred, or significant relevant experience may be considered in lieu of education.
Professional and organized, with the ability to manage multiple tasks with varying deadlines.
Proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
Mathematics, data entry, record-keeping, and account-management skills.
Effective written and verbal communication skills.

Nice To Haves

Proven job history or an equivalent track record of success.
Ability to learn new skills and tasks quickly and adapt to change.
Strong computer skills, particularly with Microsoft Outlook, Word, and Excel.
Strong organizational and time-management skills, including prioritization, proactivity, self-motivation, and ability to work independently.
Ability to manage several tasks at different stages of completion and with different deadlines.
Ability to learn from mistakes.
Good customer-service and written and verbal communication skills, and ability to work as a team member.

Responsibilities

Report to the Asset Manager/Central Services Manager in carrying out core task processing.
Manage a portfolio of assisted housing contracts and ensure required tasks are completed accurately and on time.
Reconcile monthly payments to property owners.
Renew expiring Housing Assistance Payments contracts.
Perform annual contract rent adjustments.
Evaluate and approve owners’ claims for reimbursement for unpaid rent, tenant damages, and vacancies.
Maintain property files and records in accordance with HUD and corporate retention policies.
Maintain positive relationships with owners, residents and their representatives, neighborhood groups, and local governments.
Perform other duties and responsibilities as assigned.