Compliance Specialist

Veterans • Worcester, MA

37d • Onsite

About The Position

Veterans Inc. is seeking a detail-oriented individual to work in a fast-paced environment. Under the general supervision of the Senior Director of Client Services and Training, this position is responsible for oversight of compliance with requirements of the Massachusetts Executive Office of Health and Human Services (EOHHS) Department of Public Health (DPH) Bureau of Substance Addiction Services (BSAS) and MassHealth, including regulatory and licensing requirements, guidelines, reporting requirements, and applicable federal and state requirements.

Requirements

• Deep knowledge of Massachusetts BSAS (105 CMR 164.000), 42 CFR Part 2, SAMHSA, and HIPAA privacy laws.
• Proven ability to conduct clinical chart audits, manage incident investigations, and implement effective Corrective Action Plans (CAPs) using EHR systems like AdvancedMD.
• Strong capability to interpret complex, shifting state and federal regulations and translate them into practical agency policies and clinical workflows.
• Proficiency with Electronic Health Records (EHR) and Practice Management (PM) software, with AdvancedMD preference.
• Strong root-cause investigation skills to manage incident reporting, analyze data trends, and identify compliance vulnerabilities.
• Outstanding written communication skills tailored for formal regulatory reporting, corrective action responses, and executive briefings.
• Minimum of bachelor's degree in healthcare administration, Public Health, Human Services, Business Administration, Public Administration, or a related field required.
• Minimum of 3-5 years' experience in healthcare, nonprofit, or governmental compliance environments.

Nice To Haves

• Master's degree in Business Administration (MBA), Public Administration (MPA), Public Health (MPH), or a related field preferred.

Responsibilities

• Oversee compliance with state requirements, including applicable provisions of 105 CMR 164.000, as well as SAMHSA, HHS, and other federal and state requirements governing substance use disorder and behavioral health services.
• Lead organizational readiness for regulatory audits, surveys, and reviews. Respond to Deficiency Correction Orders (DC Os) with Corrective Action Plans (CAPs) in a timely manner. Support subsequent creation and implementation of Standard Operating Procedures and organizational policies to submit as corrective action evidence.
• Monitor program operations, clinical practices, and personnel documentation to ensure compliance. Collaborate with Human Resources and clinical teams to conduct periodic audits of personnel files, credentials, training, supervision, and program documentation, as well as patient files including case notes, medication records, and other required documentation; identify deficiencies and coordinate timely corrective action.
• Oversee incident identification, documentation, investigation, and reporting in accordance with DPH/BSAS and organizational requirements.
• Monitor and report compliance and performance data supporting regulatory requirements, accreditation, contracts, grants, and organizational initiatives.

Benefits

• BCBS Medical, Dental, and Vision Insurance
• Employer Paid Short and Long-Term Disability and Life Insurance
• $2500 Medical Opt-Out program if you have medical coverage through another source
• Retirement Plan (403B) with a $2000 Match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level