Compliance Specialist

FlexCare•Roseville, CA

19h•$25 - $27

About The Position

The Compliance Specialist I is part of FlexCare’s Compliance Team and supports the internal Account Management and Recruitment teams by facilitating compliance processes so clinicians can begin assignments on time. The role audits, collects, reviews, uploads, and provides required clinician compliance documents to clients, while coordinating with vendors, MSPs, healthcare facilities, and internal teams to meet requirements and deadlines. It also maintains compliance information and checklists in Salesforce, creates and updates DocuSign packets and PowerForms, and handles confidential information in accordance with company policy.

Requirements

At least 6 months of experience in a sales or administrative support role.
Experience handling high-volume work with weekly deadlines.
Familiarity with Microsoft Office, including Word and Outlook, and web-based databases.
Excellent organizational skills and attention to detail.
Strong customer service skills.
Ability to maintain and develop relationships with MSP and direct facility contacts.
Exceptional verbal and written communication and effective interpersonal skills.
Creative problem-solving skills.
Ability to work with a large group and take direction from multiple contacts.
Ability to monitor processes and communicate discrepancies to individuals and groups.
Ability to quickly learn new tools and technologies.
Ability to manage and efficiently prioritize tasks from multiple sources.
Ability to adapt quickly and efficiently to new or changing processes.
Strong desire to learn and advance in a fast-paced sales environment.
Good judgment and discretion in accomplishing goals and job requirements.

Nice To Haves

Salesforce or similar CRM experience.
Experience in compliance, credentialing, or healthcare administration.

Responsibilities

Generate, audit, and monitor contractor employee compliance files.
Collect and review compliance documentation for accuracy against internal and MSP standards, including licenses, certifications, and medical documents.
Set up medical authorizations with in-network and out-of-network facilities.
Communicate with organizations to verify and correct medical documents and certifications to meet facility and internal requirements.
Add and update supplier information in Salesforce to keep records accurate and current.
Create, maintain, and update client compliance checklists in Salesforce.
Build relationships with MSP and hospital contacts responsible for submitted compliance materials.
Work with MSPs to help clinicians start assignments on time.
Create and update DocuSign packets and PowerForms.
Ensure FlexCare’s internal guidelines and standards are met.
Upload compliance documents into technology tools.
Handle confidential information in compliance with company policy.
Partner with internal Recruitment to ensure documents are submitted on time.

Benefits

Progressive PTO program.
40 hours of sick time per year.
8 paid holidays, including the day after Thanksgiving and Christmas Eve.
16 hours of PTO for volunteer work per year.
2 mental health days per year.
Medical, dental, and vision benefits with no waiting period and a zero-cost employee option.
Flexible Spending Account and Dependent Care Account.
401(k) with employer match.
Gym discounts at the California office.
Local restaurant discounts at the California office.
Paid parking at the North Carolina office.
Tickets at Work discounts.
Continuous training through LinkedIn Learning and the FlexCare University Professional Development Program.
Career advancement opportunities.
Team-building and celebratory events.