Compliance Specialist I
About The Position
Under general supervision, the Compliance Specialist investigates reports and complaints involving criminal and non-criminal allegations related to insurance agent licensing. The role reviews and analyzes information, gathers evidence, conducts investigative interviews, and prepares detailed reports with recommendations for criminal prosecution or administrative sanctions, which may include license revocation. The specialist may attend or testify at court hearings, conduct research, attend required training, and provide customer service and professional representation for the Agency or Division. Other related duties may be assigned.
Requirements
- High school diploma or GED.
- Two years of job-related experience.
- Some positions may require a valid driver's license.
Responsibilities
- Investigate reports and complaints of criminal and non-criminal allegations related to insurance agent licensing.
- Review, classify, categorize, prioritize, and analyze data, exercising discretion in determining its classification.
- Evaluate information and determine courses of action for penalties, including license revocation.
- Request documents and collect evidence from outside agencies and other parties.
- Conduct investigative interviews.
- Compile detailed and accurate reports of findings and make recommendations for criminal prosecution or administrative sanctions.
- Attend and/or testify at court hearings as needed.
- Conduct research to generate reports, complete projects, and respond accurately to questions and concerns.
- Attend training sessions as required to gain skills and knowledge.
- Maintain quality service by establishing and enforcing organization standards.
- Perform customer service functions in person, by telephone, and by mail, providing information and assistance regarding department or division services and procedures.
- Represent the Agency or Division professionally during meetings, community outreach, and public contact.
- Perform other related duties as assigned.
Benefits
- Robust benefits package designed for every stage of your career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
