Compliance Specialist I

Georgia Department of Revenue•Atlanta, GA

7d•$54,000

About The Position

Under general supervision, the Compliance Specialist investigates criminal and non-criminal reports and complaints concerning insurance agent licensing. The role includes reviewing and analyzing information, collecting evidence, conducting interviews, and preparing reports with recommendations for criminal prosecution or administrative sanctions. The specialist may attend or testify at court hearings and provides customer service and professional representation for the agency.

Requirements

High school diploma or GED.
Two years of job-related experience.
Some positions may require a valid driver's license.

Responsibilities

Review, classify, categorize, prioritize, and analyze data, exercising discretion in determining its classification.
Evaluate information and determine courses of action for penalties, including license revocation.
Request documents and collect evidence from outside agencies and other parties.
Conduct investigative interviews.
Compile detailed and accurate reports of findings and recommend criminal prosecution or administrative sanctions.
Attend and/or testify at court hearings as needed.
Conduct research to generate reports, complete projects, and respond accurately to questions and concerns.
Attend required training sessions to gain skills and knowledge.
Maintain quality service by establishing and enforcing organizational standards.
Perform customer service in person, by telephone, and by mail, providing information and assistance about department or division services and procedures.
Represent the agency or division professionally during meetings, community outreach, and public contact.
Perform other related duties as assigned.