Compliance Operations Analyst

eBay•Austin, TX

1d•$42,400 - $87,000•Remote

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Description Are you looking for a special place to take your Payments career to the next level? Then, come speak with us! eBay is a purpose-driven community dedicated to creating an ambitious and versatile work environment. eBay Payments is a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. As part of the Global Compliance Operations team, you will work with a team of analysts responsible for supporting the ongoing maintenance, production and development of eBay's AML Transaction Monitoring (TM) program. Perform alert reviews in a timely and qualitive manner with AML Transaction Monitoring team. Performance and Quality metrics within a higher and desirable range are to be performed along with tasks to include but are not limited to: reviewing alerts and eBay user accounts within the AML TM Program; reviewing, testing and executing for new rule discovery; executing existing rule optimization. Work closely with AML TM QA teams and Team leads, Coaches and Managers to identify efficiencies that streamline process and procedures.

Requirements

A bachelor's degree or equivalent with a focus in business, accounting, finance or a related degree or 1-2 years of AML experience or 2+ years of fraud/compliance experience
Excellent verbal and written communication skills
Strong organizational skills
Excellent computer skills, including a knowledge of Microsoft Office applications
Strong research and analytical skills, with an attention to detail
An ability to work independently with direction from leadership and against deadlines
The flexibility for an agile environment
An attitude to be a phenomenal teammate

Responsibilities

Execute TM procedures and review results for potentially unusual activity
Balance extensive research, including with the performance of due diligence and transaction analysis
Prepare work products that meet quality standards
Maintain awareness of regulatory requirements in Sanctions, TM, Know Your Customer (KYC), and other compliance due diligence functions
Assist in issue resolution and communication with guidance from leadership
Resolve AML referrals from external partners as directed
Resolve eBay member account issues including reviewing appropriate documentation and ensuring compliance requirements are met
Collaborate with other team members and leadership to provide input on policies and procedures as well as other initiatives
When appropriate, refer problem accounts or customers according to the policy and procedures in a timely manner to the team lead