COMPLIANCE OFFICER - 42005615

State of Florida • Tallahassee, FL

3d • $41,000 - $45,000 • Onsite

About The Position

This position is within the Division of Licensing of the Florida Department of Agriculture and Consumer Services. It is a State Personnel System Opportunity, meaning only current State Personnel System employees will be considered. The role involves reviewing applications, fees, fingerprint cards, and other related information to ensure compliance with Florida and federal laws and regulations. The Compliance Officer determines if applications are complete, if errors can be corrected with supplemental submissions, or if applications should be rejected. The position also involves issuing licenses or recommending denial, preparing necessary documentation, and performing data entry using the Electronic Document Management System (EDMS). Additionally, the role requires composing correspondence, interfacing with various stakeholders, and providing guidance on the application process.

Requirements

• A high school diploma or its equivalent and two (2) years of secretarial or clerical work experience.
• College education from an accredited institution may be substituted at the rate of 30 semester or 45-quarter hours for each year of the required clerical work experience.
• An equivalent combination of education and experience which equals two (2) years can substitute for the above requirements.
• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
• Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
• Knowledge of the principles and techniques of effective communication.
• Ability to review data for accuracy and completeness.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of basic computer operations.
• Knowledge of Chapter 493 and section 790.06, FS.

Responsibilities

• Receives, examines, and analyzes applications, fees, fingerprint cards, training documents, and other related information to determine compliance with statutory requirements.
• Assures the applicant is in compliance with Florida and federal laws and regulations.
• Reviews reports, fingerprint analyses, and other associated documents to determine the appropriate action relative to the continued processing of an application.
• Determines if an incomplete application requires a rejection or if supplemental submissions can correct errors or omissions.
• Prepares correspondence identifying problems for rejection of the application.
• Issues licenses or recommends denial of the application and prepares necessary documentation justifying denial.
• Performs appropriate data entry transactions to maintain records and statistics using the Electronic Document Management System (EDMS).
• Reviews scanned documents to ensure legibility before entry into the EDMS.
• Indexes electronic documents to ensure proper storage and efficient retrieval.
• Operates computer peripheral hardware for production and production control within the EDMS.
• Organizes the workflow of scanned documents to ensure appropriate distribution to designated staff and/or work units within the division.
• Composes correspondence in response to questions, problems, or status inquiries from applicants, licensees, or the general public regarding the application process.
• Interfaces both verbally and in writing with applicants, licensees, law enforcement personnel, and Department of Agriculture and Consumer Services investigators relative to licensing requirements and procedures.
• Provides applicants personal guidance regarding the application process.
• Provides assistance to the division’s legal staff, Bureau of Regulation and Enforcement, and the general public.
• Performs other related duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED