Compliance Officer

University of British Columbia•Kelowna, BC

1d•CA$3,959 - CA$4,539•Onsite

About The Position

This position is responsible for the daily enforcement of the UBCO Traffic and Parking rules and issues citations to vehicles parking in violation of the rules. This position is also responsible for the issuing of parking permits, financial management of all collected monies from ticket dispensers, parking lot maintenance, equipment maintenance, signage and enforcement. This position is fully aware of all aspects of parking at the University and provides information on parking to faculty, staff, public and students.

Requirements

Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Ability to operate vehicles in a safe and courteous manner.
Ability to work to detailed and established procedures, standards, practices and precedents.
Ability to perform in a polite, courteous and tactful manner when dealing with faculty, staff, students and the general public.
Ability to demonstrate good judgment when handling situations.
Must be in good physical condition with the ability to lift up to 30 kilograms and able to conduct appropriate snow removal where required.
Must be able to stand and walk for extended periods, as well as kneel and crouch, as required to perform operational duties.

Nice To Haves

Completion of Grade 12 or equivalent.
Over one year related experience.
Maintain a valid BC Class 5 driver s license.
Basic Security Training, Level I & II and/or a valid Provincial Security license, and/or By Law Enforcement Level I course are a definite asset.
Knowledgeable in business machines, two way radios, computers, laptop and other related electronic devices and affiliated software.

Responsibilities

First responder for enquiries and complaints from faculty, staff, students and the general public
Monitors Parking Enforcement system and issues parking violations (tickets)
Organizes and coordinates installation and removal of immobilization device on multiple violation offenders vehicles
Supports Ceremonies, Conference Centre, Faculties and Departments to assist with special requirements for parking services, e.g. signage, traffic control
Reports maintenance on all parking lots, keeping the appearance at an acceptable level, e.g., repairs, resurfacing, line painting, and sweeping
Assists with installation and maintenance of parking meters, ticket dispensing machines, light standards, installation of signage and other equipment
Assists with ordering, collecting, storing and maintaining equipment stock to ensure all parking lot equipment are kept operational
Evaluates and reports condition of parking parking lot equipment to the Manager, Parking Services
Reports any issues with electronic equipment or vehicles to Parking Management
Assists in maintaining and servicing Parking Services vehicles and equipment
Removal of snow around ticket dispensers when required
Collects coinage from parking meters, and ticket dispensers and forwards to the appropriate UBC financial department for monthly reconciliation when required
Enters information and maintains computerized Parking Services Data Base (PSDB) (T2) software program
Reconciles records of issued parking passes as required
Assists with refunds, bank deposits, journal vouchers, financial services reconciliations and revenue statements as required.
Works with, maintains electronic wireless debit and visa card instrument, and acquires service when required. Processes and records all related printouts as required.
Performs other related duties as required including providing backup for other Parking Compliance Officers and Parking Services Administrative Coordinators.