Compliance Officer Little Rock Arkansas

Verida Inc•Little Rock, AR

6h•$42,500 - $43,000

About The Position

The Compliance Officer ensures that inspections, reporting, and officer-related field and administrative processes are performed as directed. The role inspects provider motor vehicles for compliance with statutory regulations and serves as an instructor or facilitator for driver training. It also acts as a field liaison regarding contractual requirements, engaging with providers and drivers. The position reviews inspection reports and employer records, inspects vehicle systems and operating records, and may place vehicles or drivers out of service for regulatory violations. It leads Non-Emergency Medical Transportation (NEMT) provider training and conducts passenger assistance, first aid and CPR, and defensive driving training. The Compliance Officer investigates accidents and incidents, supports a culture of safety, reports driver performance concerns, and helps ensure provider vehicle requirements and documentation remain current. The role requires frequent travel, including overnight travel, and may involve nights, weekends, holidays, extended hours, and responding to after-hours fleet or training issues. The applicant must live in the Little Rock, Arkansas area.

Requirements

Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups.
Ability to become a Certified Passenger Assistance Safety and Sensitivity (PASS) instructor within three months of hire.
Ability to become a Basic First Aid and CPR instructor.
Ability to become a Certified Defensive Driver Instructor.
Ability to observe business processes and ensure they are accurately documented.
Ability to handle highly confidential and sensitive information.
Ability to work extended hours when needed, including weekends, evenings, and holidays.
Ability to travel as needed, including frequent overnight travel.
Ability to handle fast-paced and high-stress situations.
Basic reading, writing, and arithmetic skills.
Strong organizational skills, including time management and follow-up.
Excellent interpersonal, communication, and leadership skills.
Clean motor vehicle driving history as defined by the governing contract.
Ability to sit or stand for long periods and perform other physical activities required for assigned duties.
Regularly able to stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.
Ability to lift and/or move more than 50 pounds.

Nice To Haves

Associate degree from an accredited college or university and/or commensurate experience in fleet management, training, or compliance.
Proficiency with Microsoft Office software, including Word, Excel, Outlook, and PowerPoint.
One year of training experience, including hands-on and classroom settings.

Responsibilities

Review upcoming statewide expiration inspection reports.
Review employer records to ensure accidents, traffic violations, and medical information are recorded according to federal and state regulations.
Interpret applicable regulations and suggest self-inspection methods to support voluntary compliance.
Inspect vehicle systems, including lights, brakes, tires, directional signals, exhaust systems, and warning devices, for excessive wear or malfunction.
Measure interior and exterior noise levels and the efficiency of emission control devices.
Compute and record vehicle weight or use a portable scale to determine gross weight and load distribution over axles.
Review vehicle logs and verify that drivers have not exceeded allowable driving hours and that required permits and licenses are displayed.
Declare vehicles or drivers out of service for violations of intrastate or interstate commerce regulations.
Accompany providers to observe conduct and compliance with safety precautions.
Lead NEMT provider training according to contractual guidelines and Verida's established curriculum, ensuring providers meet vehicle, driver, and contractual requirements.
Conduct PASS driver training, Basic First Aid and CPR training, and Defensive Driving training as needed.
Recommend best practices and facilitate remedial training to support safe and timely transportation.
Investigate accidents and incidents and prepare reports as directed.
Support a culture of safety through scheduled safety and training meetings, observations, and evaluations.
Report driver performance concerns to management for resolution.
Serve as a champion for NetNotes and the driver portal, providing IT feedback and product-development recommendations.
Answer calls and address fleet and training issues after hours and on weekends.
Serve as a point of contact for inspections and training across departments.
Ensure provider vehicle requirements are met and documentation is up to date.
Follow Verida policies and procedures and maintain regular, predictable attendance.
Communicate with management to resolve issues and use problem-solving and critical-thinking skills in the field.
Work independently and as part of the compliance team.