Compliance Officer/Quality Assurance

BMO•Chicago, IL

23h

About The Position

The Enterprise Compliance Program Management (ECP) is a central compliance governance function that establishes, implements, and administers frameworks/processes that support the Compliance function. The Senior Compliance Officer/Quality Assurance position will support the activities related to the implementation, maintenance, and administration of the Compliance Program. This role is primarily accountable for leading the ECP growing Quality Assurance program and enhancements. The responsibilities to include but not limited to performing quality reviews and evaluating adherence to ECP requirement, internal standards, and risk management frameworks. The position partners closely with Compliance and Risk stakeholders across various operating groups.

Requirements

Typically, minimum of 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Strong communication, critical thinking, relationship management and project management skills.
Collaborate well with others.
Ability to translate technical concepts into easy to understand terms.
Ability to drive and execute projects/deliverables with minimal supervision and regularly handle non-routine situations.
Able to analyze data and use metrics to highlight improvement opportunities.
Strong knowledge of QA methodologies, standards, and tools.
Ability to work independently and collaboratively in cross-functional teams
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem-solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Responsibilities

Participates in and support the design, implementation, management, execution of a specific Compliance Program.
Provides input and support the development, execution, and maintenance of QA plans, procedures, and documentation.
Participates in the design, development, execution, and maintenance of QA strategies and plans to ensure sustainability, efficiency, and alignment with strategic goals.
Identifies opportunities to strengthen the QA capability by leveraging tools/technology and automation capabilities
Reviews compliance-related directives/manuals/documentation and supports the development of business requirements.
Works closely with data and technology teams to implement automation or tools to enhance the QA function.
Recommends and implements solutions based on analysis of QA issues and implications for the business.
Supports the independent analysis and assessment of the program to resolve strategic issues.
Monitors, documents, and track defects, nonconformances, or quality risks including remediation timelines.
Breaks down QA exceptions, and analyses data and information to provide insights and recommendations.
Performs analysis of QA results to identify subsystem and/or system level performance issues.
Ensures the accuracy and consistency of QA results through documentation processes (e.g., methodologies, guidance, regulatory requirements, etc.,).
Analyze data to identify trends and areas for improvement.
Analyze and report on compliance and/or related data to gain regulatory risk insights.
Support the development and maintenance of guidelines, procedures, job aids, training, etc.
Ability to interact and communicate with management/stakeholders including represent the Compliance Program team and interact with examiners/auditors during internal, external and regulatory audits and examinations; provide supporting documentation, as required.
Provides advice and guidance to assigned business/group on implementation of solutions aligned to regulatory compliance based on an understanding of business operations and stakeholder needs.
Build effective professional relationships with internal/external stakeholders and trust with auditors/regulators.
Ability to operate effectively within a high stress environment with constantly changing expectations and regulatory & audit scrutiny.
Exercise judgment to identify, diagnose, and solve problems within given rules.
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
Ability to work independently and regularly handle non-routine situations.
Broader work or responsibilities in support of the Compliance Program may be assigned as needed.