Compliance Monitor

CPSO•Toronto, ON

1d•Hybrid

About The Position

The College of Physicians and Surgeons of Ontario (CPSO) is seeking a detail-oriented Compliance Monitor to join the Compliance Monitoring team in the Registration & Membership Services (RMS) Department. The Compliance Monitor is responsible for managing monitoring files and oversees the monitoring of various undertakings, orders and decisions of the Inquiries, Complaints and Reports Committee (ICRC) and Registration Committee, as well as other registration-related matters, which encompass remediation plans, licence restrictions and re-entry plans.

Requirements

Post-secondary education required
Excellent and demonstrated analytical skills
Resourceful in seeking relevant information and identifying creative solutions
Excellent and demonstrated organizational and time management skills
Excellent communication skills, both written and verbal
Ability to interpret and apply regulatory decisions and requirements
Comfort managing complex or sensitive professional compliance matters
Strong initiative; ability to work both independently and as part of team
The ability to achieve objectives and take accountability for work
Demonstrated proficiency with word processing, databases and other computer applications e.g. Excel essential

Nice To Haves

Previous experience in regulation of health professions and compliance monitoring, knowledge of psychiatric/substance abuse issues or knowledge of legal issues is a definite asset.

Responsibilities

Analyzing source documents to determine appropriate monitoring requirements
Communicating monitoring requirements of outcomes or decisions through initial contact with relevant stakeholders to ensure obligations and responsibilities are understood, clarify terms, prepare supervision packages and ensure reporting requirements are met
Implementing monitoring, which includes ensuring physician completion of assessment and remediation programs, preparing requests for variance and reinstatement, following up on supervision and reassessment reports, and managing supervisor approvals
Analyzing supervision reports to ensure compliance, identify concerns regarding standard of care issues and potential breaches
Preparing clear and concise reports and correspondence, and assisting in the preparation of undertakings
Interacting, when required, with internal and external legal counsel, stakeholders, health monitoring programs, Deans, supervisors and course providers to provide information, clarification and operational guidance, and identifying and resolving various issues that may arise
Maintaining information and documents in the case management database
Ensuring all new and updated practice concerns/alerts for physicians are accurately represented and displayed on the College’s Public Register
Triaging and issuing Certificates of Professional Conduct (CPCs) when requested by the physician and/or external organizations (hospitals/clinics) to ensure the information provided on the CPC is current and relevant for disclosure.