Compliance Manager

Tacoma Housing • Tacoma, WA

10h • $116,292 - $129,067 • Onsite

About The Position

Tacoma Housing Authority (THA) is seeking a Compliance Manager to lead agency-wide compliance efforts that support high-quality housing programs and services for our community. In this role, you'll oversee regulatory compliance across a diverse portfolio of affordable housing programs, help translate complex regulations into effective agency practices, and ensure THA remains a trusted steward of public resources. This is an excellent opportunity for an experienced housing professional who enjoys problem-solving, leading teams, and driving operational excellence through strong systems, policies, and compliance practices.

Requirements

• A Bachelor's degree, preferably in public administration, public policy, urban studies, or a related field (or an equivalent combination of education and directly relevant experience).
• 5 to 7 years of progressively responsible experience in housing program administration, policy analysis, auditing, training, quality control, or related compliance functions.
• 2 to 3 years of experience in property management or Housing Choice Voucher operations, including experience with HUD programs.
• At least 2 years of supervisory experience leading and supporting staff.
• Strong knowledge of HUD regulations, housing program requirements, and compliance practices.
• Understand Fair Housing requirements, reasonable accommodations, and related compliance responsibilities.
• Can analyze complex issues, evaluate options, and develop practical solutions that support organizational goals.
• Communicate effectively and professionally, both verbally and in writing, including interpretation of technical and regulatory information.
• Organized, detail-oriented, and able to manage competing priorities in an environment of frequent change and interruptions.
• Demonstrate integrity, professionalism, sound judgment, and a commitment to maintaining confidentiality while building positive working relationships with diverse stakeholders.
• Proficient with Microsoft Office and other business technology tools used to support compliance, reporting, and operational effectiveness.

Responsibilities

• Lead and coordinate compliance activities across THA housing programs, including Public Housing, Housing Choice Voucher (Section 8), Low-Income Housing Tax Credit, Multifamily, RAD, MTW, and other affordable housing programs.
• Ensure agency compliance with applicable federal, state, and local regulations, policies, procedures, and program requirements.
• Translate regulatory requirements and program updates into agency policies, procedures, forms, staff protocols, and operational practices.
• Oversee and maintain program compliance documentation, including income limits, rent limits, utility allowances, tenant selection plans, and tenant file requirements.
• Conduct and oversee internal audits of tenant files and provide management with compliance-related insights and recommendations.
• Direct and monitor reporting to HUD and other funding or regulatory stakeholders.
• Develop and deliver training, guidance, and resources to support staff understanding of regulatory and program changes.
• Coordinate non-financial audits, regulatory reviews, and corrective action efforts to ensure strong program performance.
• Oversee Fair Housing compliance, evaluate reasonable accommodation requests, and monitor agency compliance with civil rights requirements.
• Supervise, coach, and support compliance staff while fostering a high-performing and collaborative team environment.

Benefits

• Commitment to pay equity and providing competitive wages.
• Excellent healthcare benefits, paid time off, participation in WA State retirement plans, and a growing variety of health and wellness benefits.
• Work that makes a meaningful impact by strengthening communities and supporting families across Tacoma.
• Supportive and collaborative work environment that encourages professional growth.
• A work culture grounded in THA’s values of service, integrity, stewardship, communication, respect, excellence, and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager