Compliance Manager

Casino and•Chicago, IL

9d•Onsite

About The Position

Oversee the day-to-day execution of the Company’s Anti-Money Laundering (AML) and regulatory compliance program, ensuring adherence to BSA/FinCEN requirements and Illinois Gaming Board (IGB) regulations. Monitor AML activity, including review and oversight of Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and patron identification (KYC/CDD) processes to ensure completeness, accuracy, and regulatory defensibility. Lead or support AML and Compliance investigations, ensuring timely identification, documentation, escalation, and resolution of suspicious activity and control failures. Serve as a primary escalation point for AML and regulatory matters for staff, providing clear, fact-based summaries and recommendations to senior leadership. Ensure compliance with the approved Internal Control System (ICS) by monitoring operational adherence and identifying control gaps or breakdowns across Cage, Gaming, and related functions. Document compliance exceptions and control failures, and ensure timely development, implementation, and validation of corrective action plans. Maintain all AML and compliance-related documentation, logs, and case files in an audit-ready condition. Partner cross-functionally with Cage, Table Games, Slots, Surveillance, Security, and other departments to ensure compliance controls are understood, implemented, and consistently applied. Support the development, revision, and implementation of internal controls, policies, and procedures to align with regulatory requirements and operational realities. Prepare and respond to internal audits, external audits, and regulatory examinations, including gathering documentation and addressing inquiries. Communicate regulatory expectations and compliance requirements clearly to operational teams and leadership. Provide AML and compliance training to staff to reinforce awareness, accountability, and adherence to regulatory standards. Identify emerging compliance risks and escalate issues in a timely manner to protect the integrity of the Company’s gaming license. Ensure all regulatory reporting obligations are met accurately and within required timeframes. Maintain strict confidentiality of all patrons, transaction, and compliance-related information. Provide timely, accurate, and well-documented escalation of AML risks, compliance issues, and control failures to the Director of Compliance. Perform duties and responsibilities associated with the Illinois Gaming Board (IGB) Statewide Voluntary Self-Exclusion Program, ensuring compliance with all regulatory requirements, proper documentation, and timely escalation of any issues or violations. Select, train, and develop team members through education, coaching, and performance management, including the use of corrective action when necessary to uphold compliance and regulatory standards. Perform other duties as assigned.

Requirements

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Minimum of 2 years of direct team leadership experience, including supervision, mentoring, and holding staff accountable to performance and compliance standards
Minimum of 5–7 years of experience in AML, regulatory compliance, or casino gaming compliance, with direct exposure to Title 31/BSA requirements
Excellent written and verbal communications skills are required
Must have a working knowledge of table games and slot machine operations within a regulated gaming environment
Demonstrated proficiency in AML/Title 31 requirements required upon hire
CAMS (Certified Anti-Money Laundering Specialist) or equivalent certification must be obtained within 6 months of hire
Strong written and verbal communication skills, with the ability to draft clear, fact-based, and regulator-facing documentation
Must be able to work weekends, evenings, and holidays as needed to support operations and compliance matters
High attention to detail with a focus on accuracy, documentation quality, and audit defensibility

Nice To Haves

Bachelor’s degree preferred in Business, Finance, Accounting, Criminal Justice or related field

Responsibilities

Oversee the day-to-day execution of the Company’s Anti-Money Laundering (AML) and regulatory compliance program, ensuring adherence to BSA/FinCEN requirements and Illinois Gaming Board (IGB) regulations
Monitor AML activity, including review and oversight of Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and patron identification (KYC/CDD) processes to ensure completeness, accuracy, and regulatory defensibility
Lead or support AML and Compliance investigations, ensuring timely identification, documentation, escalation, and resolution of suspicious activity and control failures
Serve as a primary escalation point for AML and regulatory matters for staff, providing clear, fact-based summaries and recommendations to senior leadership
Ensure compliance with the approved Internal Control System (ICS) by monitoring operational adherence and identifying control gaps or breakdowns across Cage, Gaming, and related functions
Document compliance exceptions and control failures, and ensure timely development, implementation, and validation of corrective action plans
Maintain all AML and compliance-related documentation, logs, and case files in an audit-ready condition
Partner cross-functionally with Cage, Table Games, Slots, Surveillance, Security, and other departments to ensure compliance controls are understood, implemented, and consistently applied
Support the development, revision, and implementation of internal controls, policies, and procedures to align with regulatory requirements and operational realities
Prepare and respond to internal audits, external audits, and regulatory examinations, including gathering documentation and addressing inquiries
Communicate regulatory expectations and compliance requirements clearly to operational teams and leadership
Provide AML and compliance training to staff to reinforce awareness, accountability, and adherence to regulatory standards
Identify emerging compliance risks and escalate issues in a timely manner to protect the integrity of the Company’s gaming license
Ensure all regulatory reporting obligations are met accurately and within required timeframes
Maintain strict confidentiality of all patrons, transaction, and compliance-related information
Provide timely, accurate, and well-documented escalation of AML risks, compliance issues, and control failures to the Director of Compliance
Perform duties and responsibilities associated with the Illinois Gaming Board (IGB) Statewide Voluntary Self-Exclusion Program, ensuring compliance with all regulatory requirements, proper documentation, and timely escalation of any issues or violations
Select, train, and develop team members through education, coaching, and performance management, including the use of corrective action when necessary to uphold compliance and regulatory standards
Perform other duties as assigned