Compliance Manager

Bayview Hunters Point Foundation for Community Imp•San Francisco, CA

17h•Hybrid

About The Position

The Manager of Compliance serves as the organization’s Compliance Officer and is responsible for ensuring that all operations are conducted in accordance with applicable federal, state, and local laws, regulations, accreditation standards, and organizational policies. Under the direction of the Chief Operating Officer, this role provides strategic leadership and oversight of compliance, risk management, and quality assurance functions. This position promotes a culture of ethical conduct, accountability, and continuous quality improvement, while ensuring that compliance activities are effectively integrated into organizational operations.

Requirements

Bachelor’s degree in Public Policy, Healthcare Administration, Business Administration, or related field required; advanced degree preferred.
5–7 years of progressive experience in compliance, quality assurance, risk management, or related field within nonprofit, healthcare, behavioral health, or government settings.
Experience leading internal audits, external audit preparation, and program monitoring across multiple programs or departments.
Demonstrated experience ensuring compliance with regulatory requirements, accreditation standards (e.g., CARF), and funder expectations.
Experience developing and managing risk management frameworks, including risk registers and corrective action tracking.
Strong knowledge of applicable regulations, including Health Insurance Portability and Accountability Act (HIPAA), California Division of Occupational Safety and Health (Cal/OSHA), and other federal, state, and local requirements relevant to health and human services.
Experience supporting or leading accreditation processes, including readiness, survey coordination, and post-survey corrective actions.
Proven ability to supervise staff, provide coaching, and drive accountability across teams.
Strong analytical and problem-solving skills, with the ability to assess risk, interpret data, and translate findings into actionable improvements.
Excellent written and verbal communication skills, including report preparation and presenting to executive leadership and external stakeholders.
Demonstrated ability to build collaborative relationships across all levels of the organization.
High level of integrity, professionalism, and commitment to ethical practices and organizational accountability.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with data systems, reporting tools, or electronic records systems.
Ability to work in a standard office and program-site environment, including extended periods of sitting, computer use, and occasional travel between locations.
May require occasional extended or irregular hours to meet operational needs.
Employment may be contingent upon successful completion of Live Scan fingerprinting, comprehensive background check and any job-related health screenings or clearances required by applicable federal, state, or local laws or program requirements (e.g., TB clearance), with reasonable accommodations provided where required by law.

Nice To Haves

advanced degree preferred

Responsibilities

Oversees organization-wide compliance with applicable laws, regulations, funder requirements, and accreditation standards.
Monitors regulatory developments and ensures timely updates to policies, procedures, and operational practices.
Provides compliance guidance, training, and technical assistance to leadership and staff to reinforce accountability and regulatory adherence.
Ensures compliance with (Cal/OSHA) requirements and supports workplace safety programs, including participation in the Safety Committee.
Ensures compliance with (HIPAA) and other applicable privacy and data protection laws, safeguarding the integrity and confidentiality of organizational and client data.
Leads and conducts quarterly internal audits across all programs to evaluate compliance with internal policies, regulatory requirements, and funder expectations.
Coordinates and supports external audits, site visits, licensing reviews, certifications, and accreditation processes.
Ensures continuous organizational conformance with applicable accreditation standards, including CARF requirements and Substance Use Disorder (SUD) program compliance.
Translates audit findings into actionable corrective action plans and ensures timely resolution and sustained compliance.
Administers and monitors the organization’s Risk Management Plan to ensure risks are identified, assessed, tracked, and mitigated effectively.
Maintains and updates the organizational risk register, including assignment of risk ownership, trend analysis, and escalation of high-risk issues.
Develops, implements, and tracks corrective action plans to address compliance gaps, incidents, and audit findings.
Facilitates Continuous Quality Improvement (CQI) activities in collaboration with executive leadership, including review of performance data, audit outcomes, and improvement initiatives.
Supports data-driven performance improvement strategies that enhance service delivery and organizational effectiveness.
Ensures compliance with (Cal/OSHA) standards and co-leads the organization’s Safety Committee to support workplace safety, incident prevention, and regulatory compliance.
Oversees compliance with (HIPAA) and other applicable privacy and data protection laws, ensuring the integrity, confidentiality, and appropriate use of organizational and client data.
Oversees the organization’s document control system, ensuring all policies, procedures, protocols, and forms are current, standardized, properly approved, and consistently implemented across programs.
Maintains the integrity and accessibility of the internal document library in accordance with document control standards.
Oversees internal compliance-related investigations, ensuring appropriate documentation, impartial review, and timely resolution.
Prepares and presents reports to executive leadership on audit outcomes, risk exposure, compliance trends, and corrective action status.
Partners with executive leadership and Program Directors to support compliance initiatives, audit readiness, and implementation of best practices across programs.
Leads, supervises, and develops compliance and quality assurance staff, ensuring alignment with organizational objectives and performance expectations.
Provides coaching, direction, and performance management to support a high-performing compliance function.
Other duties as assigned by management.