Compliance Manager (Hybrid) Baltimore or Bethesda, MD.

Enterprise Residential•Baltimore, MD

3d•Hybrid

About The Position

The Compliance Manager provides strategic oversight of a portfolio of affordable housing communities and ensures adherence to regulatory requirements while minimizing compliance risk. The role supports the Senior Compliance Specialist Floating in maintaining compliance across Enterprise Residential Property Management’s expanding affordable rental portfolio. It identifies organizational housing-compliance risks and works with internal partners to develop solutions. The position maintains tracking systems for property-specific programs, compliance requirements, and renewal dates; reviews reports and addresses potential non-compliance; resolves voucher and certification discrepancies; and oversees current and retroactive payments in accordance with regulatory guidelines. It coordinates with regional and executive staff to process certifications and optimize income. The Compliance Manager works with compliance and operations teams, onsite personnel, asset management, third-party compliance teams, property associates, and Enterprise Residential IT. The role develops action plans, supports training, contributes to the centralization of certifications, participates in industry organizations, and assists with audits and file sealing. The position is hybrid, based in an Enterprise office, with travel to properties in the Mid-Atlantic region.

Requirements

HCCP, COS, BOS, TCS, or equivalent certification.
Bachelor’s degree in government, business administration, policy development, or a related field, or equivalent experience.
Five to seven years of experience in affordable housing program management with a government housing agency, as a Section 8 contract administrator, or with an affordable housing asset or property management company, or equivalent experience.
At least five years of experience monitoring compliance for affordable and LIHTC multifamily housing properties.
Strong knowledge of LIHTC and HUD regulations.
Strong knowledge of the IRS 8823 Guide and HUD Manual 4350.3.
At least three years of experience leading a team.
Experience creating and presenting training materials, including in-person classes, webinars, and training videos.
Proficiency with Microsoft Word and Excel.
Exceptional analytical skills and attention to detail.
Excellent written communication skills, including proper grammar and professional writing.
Excellent verbal communication skills and ability to present complex information to associates at all levels and a wide range of business partners.
Ability to use reason, logic, and advanced problem-solving skills to resolve complex issues.
Ability to independently interpret data, draw conclusions, and make recommendations.
Ability to work and lead effectively in a team environment.

Nice To Haves

Proficiency with Yardi Voyager or equivalent property management software is preferred.

Responsibilities

Maintain tracking systems for property-specific programs, compliance requirements, and renewal dates to ensure certifications are processed on time.
Review monthly reports with the Senior Compliance Specialist Floating and identify potential non-compliance, particularly issues involving termination of Section 8 vouchers.
Create and execute action plans to bring properties with compliance issues back into compliance.
Monitor and resolve voucher discrepancies and program certification issues in a timely manner.
Oversee current and retroactive payments to maximize revenue while following regulatory guidelines.
Collaborate with Regional staff and VPs to ensure timely certification processing and optimize income.
Coordinate with compliance teams, operations teams, and onsite personnel on recertification plans and training needs.
Establish communication between operations and compliance to support procedures and efficiency.
Liaise among operations, asset management, and third-party compliance teams to support accurate, timely reporting.
Identify compliance risks and trends and develop remediation plans.
Work with property associates and Enterprise Residential IT to optimize Yardi use for compliance processes.
Provide new-hire and ongoing training to the Senior Compliance Specialist Floating.
Oversee the Edgewood Campus pilot for centralization of certifications and assist with implementing certification centralization across the organization.
Participate in industry organizations, vendor associations, and networking opportunities; contribute to Enterprise Residential’s industry knowledge and reputation through groups such as NAHMA and NLHA.
Support the Senior Manager, Audits, Training and Policy and Procedure with pre-audit income verification and on-site file audits.
Provide in-house file sealing when needed.
Perform other duties as assigned.