Compliance Manager, Canada

AIG•Toronto, ON

13d•Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Reporting directly to the Chief Compliance Officer, the Compliance Manager will ensure AIG Canada’s compliance with internal policies and procedures, and applicable laws and regulations. The Compliance Manager role will work with multiple business lines within AIG Canada. This role will have responsibilities to support, implement and monitor various aspects of compliance including the Regulatory Compliance Management (OSFI Guideline E-13), Privacy, Ombudsman Complaints, Market Conduct and Sanctions.

Requirements

Bachelor's Degree
Minimum 3 years of experience in the insurance or financial industry, preferably in Compliance, Legal, Risk Management or Internal Audit.
Excellent attention to detail is required
Ability to interact at all levels of the organization with strong organizational awareness.
Excellent verbal and written communication skills, including public speaking/presentation skills and well developed listening and negotiation skills.
Ability to understand law and regulation as it applies to the insurance industry.
Knowledge of regulatory environment in connection with financial services, insurance industry, consumer protection and privacy
Strong written skills with the ability to draft policies, manuals and training materials
Ability to work independently
Strong problem solving skills and the ability to proactively identify issues and recommend solutions
Strong relationship management skills

Responsibilities

Assist in the oversight of the Regulatory Compliance Management framework, which includes coordinating periodic reviews, assessments and testing of the compliance controls throughout the company.
Assist in Ombudsman in review of escalated customer complaints
Assist Privacy Officer to manage privacy complaints, breaches, and information access requests
Assist with Market Conduct Audits and annual SABs/UDAP audit
Participate in the annual Compliance Risk Assessment Process
Manage B-10 annual reviews with Business/Function leaders
Assess and record internal Conflicts of Interest
Manage Cancelled E& O notifications to Provincial Regulators
Respond to employee inquiries regarding compliance policies, standards and guidelines
Assist with development and delivery of compliance training to business lines
Respond to regulatory inquiries and audits
Generate reporting metrics for periodic reporting to the Board of Directors
Interpreting, implementing, and administering compliance policies, procedures and practices to ensure proper risk mitigation for the business
Consults on new products and services to assist with incorporating compliance requirements
Other duties and projects as assigned by the Chief Compliance Officer