Compliance Manager, Verification Programs (Dietary Supplements)

USP•Rockville, MD

16d•$100,042 - $142,560•Hybrid

About The Position

The U.S. Pharmacopeial Convention (USP) is seeking a Compliance Manager for its Verification Programs department. This is a hands-on, non-supervisory role responsible for managing certification and accreditation activities, applicable documentation (SOPs, forms, manuals), and associated audits to meet program objectives and support USP’s Mission. The role also involves assisting with quality continuous improvement processes and reviewing documentation for Program participants. This is a "remote+" opportunity requiring occasional presence at the Rockville, MD Headquarters.

Requirements

Bachelor’s degree and at least 10 years of experience in quality and/or regulatory compliance in the dietary supplement, nutraceutical, or food industries.
Excellent organizational, time management, and interpersonal skills.
Experience with ISO requirements, specifically ISO 9001, 17065, 17020, and/or 17025.
Experience with quality management systems (QMS), internal and external audits, and quality continuous improvement processes.
Ability to proactively identify and manage issues, risks, challenges, and barriers, with sound judgment on when to escalate; solutions-oriented mindset required.
High accountability and drive for results.
High level of proficiency with office technologies and computer applications including Microsoft ® Word, Excel, PowerPoint, Visio, Teams, and Adobe Acrobat.

Nice To Haves

Advanced degree or professional certification (e.g., ASQ-CQA, RAC, PCQI).
Experience with 21 CFR 111, 21 CFR 117, and GRMA requirements.

Responsibilities

Manages certification and accreditation activities for the Verification Program.
Ensures compliance with and implementation of standards and schemes in which the Verification Program participates – (e.g., ISO 17020, ISO 17065, GRMA).
Aids in external and internal audits to maintain applicable certifications/accreditations, including monitoring of open audit observations.
Manages documentation (SOPs, forms, manuals) creation, revision, and archival for the Verification Program.
Assist with Verification Program documentation reviews for Program participants - quality control and manufacturing (QCM) records, GMP facility audit reports, and change requests.
Other duties as assigned.