Compliance Manager - Governance & Reporting

TD•Portland, ME

2d•$91,000 - $136,240•Onsite

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Compliance Regulatory Change Office (CRCO) supports TD business lines in identifying, assessing, and implementing regulatory change. The Governance and Reporting (G&R) team supports CRCO leadership and partner teams across the function – such as the Implementation Team and Regulatory Inventory Governance Team.

Requirements

Undergraduate degree or equivalent work experience
7+ years of experience
Experience with banking compliance, legal, and regulatory environments, including governance frameworks, products and services, policies, standards, systems, reporting, and training requirements
An understanding of current and emerging banking trends, including regulatory expectations and standards for effective compliance management systems
Familiarity with the risk management environment, standards, and regulations
Familiarity with US consumer banking laws and regulations and the US banking agencies’ reporting environment
A strong ability to research, interpret, and summarize regulatory expectations, laws, regulations, and their impacts on compliance program elements
Strong written and verbal communication skills
Strong interpersonal skills
Experience assembling and organizing materials for audits or regulatory exams
An ability to analyze, organize, and prioritize work while managing multiple deadlines
Ability to handle confidential information with discretion
Proficiency in Microsoft Word, Excel, and PowerPoint
Some knowledge of statistics, data analysis methods, and reporting techniques
Prior audit, analytical, or related work/education experience is a plus
Experience with ServiceNow Issue Management and Reporting Modules or similar systems is a plus
CRCM or other ABA regulatory compliance certifications are a plus

Nice To Haves

Experience with ServiceNow Issue Management and Reporting Modules or similar systems
CRCM or other ABA regulatory compliance certifications
Prior audit, analytical, or related work/education experience

Responsibilities

Maintain and update the US Compliance Regulatory Change policy, procedures, and job aids.
Collect US regulatory change information and coordinate responses to Global Regulatory Compliance.
Monitor US adherence to Global Regulatory Change Standards.
Perform quality control checks of key USCRCO process steps prior to closure.
Complete the final quality control review of all regulatory implementations and projects prior to closure.
Support quality control initiatives in partnership with the Regulatory Inventory Governance (RIG) team.
Track and report on US Compliance enforcement actions.
Assist in responding to audit and regulatory exam requests, including gathering and organizing supporting materials.
Support governance meetings with Regulatory Change Leads across the bank.
Produce routine and ad hoc regulatory change and inventory reporting, including metrics.
Manage the US Compliance monthly issue monitoring report.
Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization
Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees)
Assists Compliance team members in the use of Issues and Events system for tracking and reporting
Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program
Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required
Delivers relevant subject matter expertise and Compliance advice to business Compliance partners
Interacts with control functions within the organization
Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs
Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive
Adheres to enterprise frameworks and methodologies that relate to activities for our business area
Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally