Compliance Leasing Specialist

HRI Development LLC•New Orleans, LA

About The Position

The Compliance Leasing Specialist is responsible for maintaining successful and consistent marketing and leasing of the property. The role involves greeting visitors, managing waiting lists and rental-unit availability, contacting prospects, conducting property tours, processing applicant files, completing screenings and verifications, preparing lease documents, orienting new residents, maintaining accurate records in Yardi and Elite, and assisting with inspections, audits, and administrative tasks.

Requirements

High school diploma or equivalent required.
1–2 years of leasing experience required.
Proficiency in Microsoft Office Suite required.
Demonstrate professionalism and integrity and maintain confidentiality in all performance areas.
Be organized, detail-oriented, self-starting, and have good communication and interpersonal skills.
Ability to work on a deadline-driven schedule.
Must be able to work some weekends and extended hours.
Prolonged periods of sitting at a desk, working on a computer, standing, walking, conducting tours, and meeting with tenants.
Must be able to lift, carry, position, or move up to 20 lbs. at a time.
Requires manual dexterity with normal hand/finger movement and coordination.
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions.

Nice To Haves

Knowledge of LIHTC, HOME, and HUD programs; ability to clearly explain program requirements to applicants.
Customer service and sales experience.
Yardi and Elite experience.

Responsibilities

Warmly greet visitors, prospective renters, and current residents.
Maintain accurate, up-to-date waiting lists and rental-unit status, including availability.
Contact prospects on tax credit and public housing waiting lists, schedule appointments in Yardi, and conduct property and vacant-unit tours.
Ensure available units and model apartments are in good condition for prospects to view.
Process applicant files for move-in by conducting household interviews and ensuring application information is correctly listed and documented.
Complete background screenings, obtain third-party verifications, track responses, and prepare files for lease signing.
Promptly follow up on applicant inquiries to ensure applications are processed in a timely manner.
View apartments and prepare lease documents 24 hours before scheduled move-ins.
Conduct new resident orientations, explain lease provisions, and review house rules item by item.
Ensure required new-move-in documents are signed, scanned, filed, and corrected in Yardi.
Ensure required information is entered correctly in Yardi and Elite.
Maintain resident files in digital and paper form.
Assist with property inspections and audits as needed.
Assist with administrative tasks assigned by the Compliance Manager.
Perform other related duties as assigned.