Compliance Coordinator (Remote)

Classic Collision•Austin, TX

6d•Remote

About The Position

The Central Review Compliance Coordinator ensures Classic Collision operates within carrier guidelines, OE standards, and internal compliance procedures. This role requires accuracy in estimate review, attention to detail, and a commitment to eliminating leakage and errors. The Coordinator is directly accountable for achieving monthly goals and objectives set by leadership, tied to DRP performance and TCOR improvement.

Requirements

Strong estimating and repair procedure experience.
Knowledge of OE requirements and Direct Repair Program guidelines.
Experienced in repair center operations and insurance claims management.
Understanding of industry challenges and operational detail.
Minimum 5 years estimating experience.
Proficient in CCC One and Mitchell estimating platforms, plus CCC One management system.
Adept in Microsoft Office (Word, Excel, Outlook, PPT).
Strong written and verbal communication skills; ability to prepare reports and present findings.

Responsibilities

Perform detailed compliance reviews of estimates, ensuring alignment with OE requirements and DRP guidelines.
Monitor and audit company procedures and practices to ensure estimate compliance.
Support the Central Review Director in reporting and goal attainment.
Collaborate with Operations and locations to drive adherence to repair standards and eliminate errors.
Identify gross profit improvement opportunities through estimate review and compliance analysis.
Address compliance infractions in a timely and effective manner.
Train and guide staff on repair procedures and compliance expectations.
Utilize CCC as the standard reporting platform, minimizing manual reporting unless directly tied to enterprise value or monthly goals.
Consistently hit monthly performance objectives established by the Central Review Director.

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