COMPLIANCE COORDINATOR

The Hospital Authority of Miller County•Colquitt, GA

4d•Onsite

About The Position

Under the direction of the Director of Facilities Management, this role provides administrative support services to facilitate compliance with regulatory and accreditation body standards. The Compliance Coordinator performs a wide range of administrative and office support activities for Facilities Management functions and/or other HAMC functions to facilitate the efficient operation of the organization. The position requires performing all job responsibilities in alignment with the mission and vision of the organization, and other duties as required and completes all job functions as per departmental policies and procedures. The role also involves maintaining current knowledge in present areas of responsibility through self-education and ongoing educational programs, attending staff meetings, and completing mandatory in-services and requirements and competency evaluations on time. Wearing protective clothing and equipment as appropriate is also a requirement.

Requirements

Reporting Skills
Administrative Writing Skills
Microsoft Office Skills
Managing Processes
Organization
Analyzing Information
Professionalism
Problem Solving
Supply Management
Inventory Control
Verbal Communication
Ability to comprehend and communicate complex verbal information in English with staff and customers.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, Access and/or other web-based applications. May produce complex documents, perform analysis, and maintain databases.
Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Exceptional time-management, planning, and administrative skills.
Ability to organize and prioritize workload.
Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with others, volunteers, and community professionals.
High degree of energy, self-motivation, and flexibility.
Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies with the ability to use them in varied situations.
Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Ability to provide a high level of customer service to visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
High School diploma or GED.
Two (2) years data processing experience required.
Able to communicate in English, both verbally and in writing.

Nice To Haves

Course work or other appropriate trades training is desirable.
Hospital or medical information systems experience preferred.
Experience with healthcare accreditation (CMS, DNV, Joint Commission) policies and procedures a plus.
Additional languages desirable.

Responsibilities

Performs all job responsibilities in alignment with the mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Wears protective clothing and equipment as appropriate.
Interacts with employees, vendors and others to provide and process information in response to inquiries and concerns related to Facilities Management operations.
Provides Facilities Management with word processing support and assists with departmental policies and plans for the electronic document management system.
Prepares and modifies documents including correspondence, reports, memos and emails.
Assists with meeting agendas, compiles, transcribes, and distributes meeting minutes.
Assists Facilities Management in the creation and maintenance of a systematic tracking and retrievable system for the storage and maintenance of the required regulatory and accreditation documents.
Assists with the compilation and submission of physical environment quality measurement data reports and corrective action plans to the Quality Management and Accreditation departments within the hospital and nursing home.
Provides support for Facilities Management maintenance requests and tracking.
Assists Director in fulfillment of Emergency Operation Planning for the organization.
Maintains professional and technical knowledge by attending educational workshops.
May perform other assigned duties as position evolves or as needs are identified by CEO.
Assists with scheduling of vendors to ensure compliance with standards and necessary repairs.
Maintains written and electronic records demonstrating compliance with standards.
Participates in committees, research and special projects.
Follows precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Addresses problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Makes decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Follows Code of Conduct policy.
Adheres to dress code; appearance is neat and clean.
Completes annual educational requirements.
Maintains regulatory requirements.
Maintains patient confidentiality at all times.
Reports to work on time and as scheduled; completes work within designated time.
Wears identification when on duty; uses computerized time clock system correctly.
Completes in-services and returns in a timely fashion.
Attends annual review and/or skills fair and department in-services, as scheduled.
Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission statement of the organization.
Ensures compliance with policies and procedures regarding department operations, fire, safety, and infection control.
Participates in the department’s continuous quality improvement (CQI) activities.
Always treat others in a friendly, helpful manner.
Refers co-workers to proper sources when unable to provide an answer.
Interacts with others in a professional and friendly manner.
Takes interest in others and always gives full cooperation to fellow workers.
Always maintains an open line of communication with other departments.
Thoroughly familiar with the hospital and the services it offers.
Greets visitors immediately upon entry to the department/facility.
Always presents a positive image when greeting visitors in the department; remains friendly and cooperative under all conditions.
It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.
As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.