Compliance Auditor

City of New York•New York, NY

2d•Hybrid

About The Position

The Compliance Auditor works under the supervision of the Field Audit Supervisor to help the Division of Economic and Financial Opportunity meet its obligation to audit the mandated percentage of certification applicants each year and conduct additional audits as needed. The role reviews certification applications and supporting business records, performs site visits and desk audits, and makes eligibility recommendations based on analysis of applicants’ documentation and business operations. The position also supports applicants and clients throughout the certification process, drafts denial and revocation letters for supervisory review, maintains confidential records and client-management data, responds to certification inquiries, and assists with records management and special projects. The role may be eligible for remote work up to two days per week under the City and DC37 Remote Work Pilot Program, but requires a strong in-person presence, including travel throughout New York City’s five boroughs and on-site engagements as needed.

Requirements

High school graduation or equivalent and three years of experience in community work or community-centered activities in an area related to the duties described; or equivalent education and/or experience.

Responsibilities

Review and analyze documents submitted with MWBE, LBE, and EBE certification applications, including financial records, payroll and employee records, tax documents, and contract files, to assess validity, accuracy, and completeness.
Conduct site visits and desk audits, interviewing certification applicants and reviewing business records to investigate eligibility and assess business operations, including workspaces, equipment, inventory, vehicles, and staffing.
Make eligibility recommendations based on thorough analysis of applicant business documentation.
Contact clients and SBS vendors by telephone and written correspondence to assist with completing the certification application process.
Draft certification denial and revocation letters for the Field Audit Supervisor’s review.
Securely maintain confidential data and routinely update the client management system.
Support inquiries through the M/WBE certification helpline and certification email accounts, and process lead requests in the Certification System.
Handle archiving and records-keeping tasks, maintain comprehensive, secure, retrievable files, and process partner-agency addendums.
Provide excellent customer service and interactions with clients.
Assist with special projects, including supporting and maintaining existing certification partners, as needed.