Compliance Assistant
The Schochet Companies•Worcester, MA
•$24 - $25•Onsite
About The Position
Schochet is seeking a Compliance Assistant to join our Compliance team at Plumley Village in Worcester, Massachusetts, a 430-unit family apartment community.
Requirements
- Bilingual Spanish/English required.
- Professional certification in affordable housing compliance is required within a few months of beginning employment.
- Excellent mathematical skills, including the ability to calculate income and rent accurately.
- Strong verbal and written communication skills.
- Excellent customer service skills and the ability to interact professionally with residents and staff.
- Strong attention to detail, organization, follow-through, and time-management skills.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Responsibilities
- Perform administrative and customer service functions in accordance with Compliance Department procedures.
- Assist with tracking and reviewing property files to meet time-sensitive occupancy and compliance requirements.
- Assist staff with file processing in accordance with company guidelines.
- Process income certifications and recertifications for multiple affordable housing programs and maintain accurate information in the Yardi database.
- Assist residents with completing, understanding, and signing documents related to housing assistance and program requirements.
- Collect and organize all required documentation for tenant files in accordance with HUD and federal management standards.
- Review tenant files to ensure all required documents are present, current, accurate, and properly organized.
- Organize current files and purge outdated documentation in accordance with established rules and procedures.
- Respond to tenant questions and concerns, including questions regarding leases, rent, copies of documents, and other housing-related matters.
- Answer telephone inquiries regarding property waitlists and application procedures.
- Listen to, document, and appropriately address tenant complaints, including roommate and overcrowding concerns.
- Perform other duties as assigned by property management staff.
Benefits
- Health
- Dental
- 401(k)
- 3 weeks of vacation accrued
- 12 paid holidays
- 5 sick days
- 3 personal days
- Additional employee perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
