Compliance Assistant

Old Hickory Credit Union•Nashville, TN

1d•Onsite

About The Position

Join a Team that Treats You Like Family—and Works Together to Make a Positive Difference At Old Hickory Credit Union, we’re more than just a financial institution – we’re a close-knit team that’s been serving our neighbors since 1934. We’re passionate about providing exceptional member service and building genuine connections with our members. For over 90 years, our employees have been the heart of everything we do, and we’re committed to helping them learn, grow, and succeed. We’re currently looking for an outgoing, dependable, and service-focused Compliance Assistant. In this full-time role, you’ll be the knowledgeable, detailed professional ensuring member documentation is complete, consistent, and compliant, all while being part of our mission: “Making a Positive Difference in our Neighbors’ Lives”. If you’re ready to work with a team that values integrity, compassion, and community, we’d love to meet you! This isn’t just another position – it can be your opportunity to build a future you’ll be proud of. Are you ready to take the next step in your career?

Requirements

Organized, self-sufficient, initiative, independent, thorough
High attention to detail
Good judgement and critical thinking
Confidence
Strong communication skills to interact with colleagues in a professional manner
General knowledge of new accounts and lending
Computer skills including Microsoft Office
Extremely dependable and punctual
Previous banking or credit union experience in new account opening or consumer lending required
High school diploma or GED required
Able to pass a background check and a drug screen
Candidate must successfully pass an employment credit check. Any current delinquencies or bankruptcies still showing on the credit report may result in failure of the check. The review may include, but is not limited to, past due items, late payments, unpaid charge-offs, collections (non-medical), judgments, bankruptcies, repossessions, and foreclosures.

Nice To Haves

two-year college degree preferred
Will be required to complete necessary training and exams to earn the following two designations from America’s Credit Unions within 180 days. Certified Bank Secrecy Act Professional (CBSAP)™ Certified Credit Union Compliance Officer (CUCO)™

Responsibilities

Review all new consumer loan files and related documentation for accuracy, completeness, and compliance with all applicable laws, regulations, and policies. Notify member services team members and supervisors of exceptions and monitor to ensure corrections are completed in a timely manner. Prepare reports on findings for management review.
Review all new membership/account files and related documentation for accuracy, completeness, and compliance with all applicable laws, regulations, and policies. Notify member services team members and supervisors of exceptions and monitor to ensure corrections are completed in a timely manner. Prepare reports on findings for management review.
Review documentation for new membership/account opening for all specialized account types (i.e. Business, Fiduciary, Trust) prior to opening. Identify missing, incomplete, and/or incorrect documents. Provide timely feedback and account opening instructions to member service teams.
Assist with deceased member process. Review system reports, account records, and related documentation. Communicate relevant information and instructions to other team members.
Process all returned mail in a timely manner. Update system records to reflect bad addresses. Prepare fee list for branch/service center employee processing. When possible, send change of address notices to members.
Make a positive contribution to the credit union team effort by performing other duties as may be assigned from time to time.