Compliance and Operations Coordinator
Legends Global•Grand Rapids, MI
•Onsite
About The Position
The Compliance and Operations Officer supports event-day execution by overseeing employee check-in and check-out processes, ensuring alcohol compliance standards are upheld, and assisting with post-event financial reconciliation. This role is critical in maintaining operational efficiency, regulatory compliance, and a positive workforce experience in a fast-paced, high-volume event environment.
Requirements
- High school diploma or equivalent required
- Basic technology proficiency and data entry skills
- Strong attention to detail and accuracy, especially with cash handling and compliance monitoring
- Ability to perform basic math calculations
- Strong communication and interpersonal skills
- Ability to work effectively in fast-paced, high-volume environments
- Comfortable working in large crowds and enforcing policies professionally
- Strong problem-solving skills and ability to remain composed under pressure
- Flexible availability, including nights, weekends, and holidays
Nice To Haves
- Previous experience in event operations, food & beverage, hospitality, or compliance-related roles preferred.
Responsibilities
- Facilitate employee check-in at the beginning of events by directing staff, verifying assignments, and answering questions
- Manage and coordinate check-in processes for nonprofit (NPO) groups
- Ensure accurate attendance tracking and proper documentation of hours worked
- Provide real-time support to employees to ensure a smooth and organized onboarding process
- Serve as an Alcohol Compliance Officer during events
- Monitor alcohol sales and service to ensure adherence to company policies and local/state regulations
- Identify, address, and escalate compliance concerns or violations in a timely and professional manner
- Reinforce training standards by guiding staff on proper alcohol service procedures
- Oversee employee check-out procedures and verify accurate timekeeping
- Assist with closing concession locations, including cash handling verification and balancing tills
- Complete basic reporting and data entry related to attendance, compliance, and financial reconciliation
- Communicate discrepancies, shortages, or operational concerns to management
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
