Compliance and Fraud Assistant

Richwood Bank•Richwood, OH

About The Position

The Compliance and Fraud Assistant supports Richwood Bank's efforts to maintain strong security and regulatory compliance. The role assists with fraud monitoring, security oversight, documentation management, audits, reviews, and account-related processes. Through careful review and accurate data handling, the assistant helps protect the organization and ensure adherence to policies and regulatory requirements. Team members are expected to be active and engaged participants in Richwood Bank's culture. The position supports the Security and Fraud Officer and Compliance Officer with documentation gathering, reviews, audits, alerts, and follow-up tasks. It also provides support and coverage for audit specialists and handles customer account alerts and corrections in accordance with bank policies and procedures.

Requirements

High school diploma or GED required.
Critical thinking, attention to detail, collaboration, confidentiality, decision-making, and adaptability.
Candidates are subject to background and credit checks; employment is contingent upon results meeting company standards and applicable laws.

Nice To Haves

College education preferred.
Three years of banking experience preferred.

Responsibilities

Pull and compile accurate, complete documentation for subpoenas for timely delivery by the Security and Fraud Officer.
Monitor and review check alerts in third-party software and escalate issues as needed.
Perform daily security checks of alarm and camera systems and submit service tickets when maintenance or follow-up is required.
Review Daily Fraud Alerts for suspicious activity and escalate findings as needed.
Review suspended mobile deposits, verify hold placement accuracy, and submit corrections as needed.
Support the Fraud and Security Officer with Quarterly Security Audits by gathering information, reviewing documentation, and assisting with follow-up tasks.
Support the Compliance Officer with Quarterly Branch Audits by gathering information, reviewing documentation, and assisting with follow-up tasks.
Enter Compliance Exams, Branch Audits, and Policies into NContracts while ensuring data integrity and version accuracy.
Collect and organize documentation for Compliance reviews and exams in Deposit and Lending areas.
Assist the Compliance Officer with independent testing of the adequacy and effectiveness of controls, internal policies, procedures, and statutory requirements.
Monitor, research, and resolve customer account alerts and account correction escalations promptly, with appropriate documentation and adherence to bank policies and procedures.
Provide support and coverage for audit specialists.
Ensure completed work is appropriate and accurate, validating data and carefully reviewing information received and entered.
Process BSA/Fraud Queue items into Defender and appropriately assign cases.
Review and maintain certified reported name and address matches and ACH suspect certification.