Compliance Analyst
About The Position
As a Documents Compliance Analyst, you own compliance decisions about whether healthcare professionals are cleared to work, including background check disqualifications, credential and risk reviews, and implementation of new state requirements. You set consistent decision standards and serve as the named decision-maker for difficult cases. The role involves recurring compliance questions, state license renewals, and reporting on fixed schedules. It is an individual-contributor position that depends on well-reasoned, consistently documented judgment and collaboration with Agents, SMEs, Team Leads, and Legal. You will report to the Head of the Documents Team. The role includes analyzing regulatory and agency requirements, assessing their practical and business impact, recommending implementation paths, and maintaining decision records that enable others to apply the same reasoning. You will also own credential verification audits, implementation of selected requirements such as continuing education, state license renewals, and ongoing state reporting. Working hours must overlap with both Eastern and Pacific time zones.
Requirements
- Bachelor’s degree.
- At least 5 years of professional experience.
- Prior experience applying regulations to real decisions, such as in a regulatory or compliance-focused paralegal, regulatory compliance specialist, legal analyst, background screening adjudicator, or marketplace trust and safety or eligibility policy role.
- Experience interpreting statutes, regulations, or agency guidance and translating them into operational requirements.
- Ability to make defensible decisions when documentation is incomplete or unavailable and clearly explain the basis for the reasoning.
- Ability to interpret complex regulatory material and apply it to a marketplace model.
- Ability to balance compliance risk with business impact and meet requirements without imposing unnecessary restrictions.
- Ability to write decision memos and business cases that leadership can act on.
- Ability to build credibility with people who do not report to you.
- Ability to own recurring work with hard deadlines, such as license renewals and state reporting.
- Willingness to maintain overlapping working hours with Eastern and Pacific time.
Nice To Haves
- Compliance, regulatory, or licensing experience in healthcare, staffing, or another regulated industry.
- Experience at a government or regulatory agency.
- Experience with independent contractor or marketplace models.
- Experience with background check adjudication or adverse action processes.
- Experience with state licensing filings.
Responsibilities
- Serve as the named escalation point for background check disqualification decisions.
- Make initial decisions on agency compliance implementation.
- Handle escalations involving worker credential verification, including license violations and reprimands.
- Determine which questions to resolve and document independently and which require partnership with Legal.
- Produce consistent risk analyses covering the question, research, reasoning, and recommended path.
- Evaluate new state and agency requirements before implementation, quantify their effects on workers’ time, money, and completion rates, and recommend implementation approaches.
- Build and maintain decision records that enable others to reach consistent conclusions.
- Own credential verification audits.
- Plan and drive implementation of high-value requirements, such as continuing education.
- Manage state license renewals.
- Manage ongoing state reporting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
