Compliance Analyst

InsCipher

13d•$60,000 - $75,000

About The Position

We're seeking a talented and detail-oriented Compliance Analyst to join our team. Reporting to the Compliance Manager, this role is responsible for providing administrative support, research, and oversight related to surplus lines tax laws, statutes, processes, and system updates. You will act as a liaison between the Compliance and Product teams, coordinating and executing technical projects while maintaining accurate system settings and documentation. This role is ideal for someone who thrives at the intersection of compliance, data, and process improvement – and who brings genuine enthusiasm for leveraging AI tools to work smarter, faster, and more accurately.

Requirements

Bachelor's degree in Accounting, Risk Management, Business Administration, or a related field, or equivalent experience
5+ years of experience in the insurance industry
2+ years of experience in surplus lines filing, accounting, or compliance
Comprehensive understanding of surplus lines compliance requirements across all 50 states and U.S. territories
2+ years of experience in project management or process coordination
Strong technical aptitude with proficiency in Microsoft Office, Google Workspace, Confluence, and Jira
Demonstrated ability to leverage AI tools – including Claude, ChatGPT, Gemini, Copilot, or similar – in daily workflows for research, documentation, planning, and communication
Enthusiasm for embracing emerging AI technologies and contributing to automation and process improvement initiatives
Excellent organizational, analytical, and communication skills with a high level of professionalism in written and verbal interactions

Nice To Haves

Industry certification (SILA, ASLI, ARC, CPCU, or equivalent) preferred

Responsibilities

Serve as the primary liaison between the Compliance and Product teams, coordinating and executing technical systems projects and updates
Manage and maintain internal system settings to ensure accuracy and compliance alignment
Research, track, and maintain state laws and regulations – leveraging AI tools to accelerate compliance research and surface insights more efficiently – and prepare reports and present updates to leadership
Ensure compliance requirements are met across all states and jurisdictions, and assist in implementing training for any regulatory changes
Coordinate and execute project plan activities, including scheduling meetings, organizing documentation, tracking milestones, and following up on action items
Respond timely to Jira tickets from internal and external customers, coordinating with customer service and cross-functional teams on escalated client issues
Provide exceptional customer service by building and maintaining strong relationships with states, carriers, and clients, with a high level of professionalism in written and verbal communications
Support customers with technical issues from initial contact through troubleshooting, issue resolution, and follow-up
Create, maintain, and regularly audit SOPs and documentation within Confluence Workspace, ensuring filing processes and procedures remain accurate and up to date
Leverage AI tools to create compliance workflows, draft documentation, and support daily planning, organization, and communication
Participate in cross-departmental initiatives to drive automation of tasks and workflows
Support the Compliance Manager and VP of Tax Compliance with ad hoc requests and special projects
Stay current on compliance trends, regulatory updates, and emerging AI tools through continuous learning, professional development, and industry engagement
Required to perform other duties as requested, directed, or assigned