Compliance Analyst

Bayview Hunters Point Foundation for Community Imp•San Francisco, CA

6d•Hybrid

About The Position

The Compliance Analyst supports the organization’s compliance and quality assurance activities within Shelter, Residential, and Permanent Housing Programs. This role is responsible for ensuring adherence to regulatory requirements, funder expectations, and internal policies, while supporting quality improvement efforts across programs. Working under the direction of the Compliance Manager, the Analyst exercises independent judgment in conducting audits, monitoring program activities, supporting training efforts, and contributing to risk mitigation and reporting processes.

Requirements

Bachelor’s degree in a related field (e.g., psychology, social work, healthcare administration) or equivalent experience.
2–4 years of experience in compliance, quality assurance, behavioral health, or related field preferred.
Experience in nonprofit, housing, or behavioral health settings strongly preferred.
Basic knowledge of regulatory requirements, accreditation standards, and compliance practices.
Strong analytical and organizational skills with attention to detail.
Ability to interpret data and identify trends.
Effective written and verbal communication skills.
Ability to collaborate and build working relationships across teams.
Proficiency in Microsoft Office and experience with systems such as Apricot 360, HMIS, or similar platforms preferred.
Ability to work in a standard office and program-site environment, including extended periods of sitting, computer use, and occasional travel between locations.
Employment may be contingent upon successful completion of Live Scan fingerprinting, comprehensive background check and any job-related health screenings or clearances required by applicable federal, state, or local laws or program requirements (e.g., TB clearance), with reasonable accommodations provided where required by law.

Nice To Haves

Experience in nonprofit, housing, or behavioral health settings strongly preferred.
Proficiency in Microsoft Office and experience with systems such as Apricot 360, HMIS, or similar platforms preferred.

Responsibilities

Independently conducts and evaluates audits of clinical documentation, housing stability plans, progress notes, and service delivery records to ensure accuracy, completeness, and compliance with HSH guidelines and regulatory requirements.
Interprets regulatory requirements and apply them to program operations.
Supports quarterly internal audits, including preparation for external audits, site visits, and accreditation reviews.
Monitors compliance with contract requirements, including documentation standards, ADA accommodations, and client-related requirements.
Supports audit readiness by ensuring documentation and records are complete and organized.
Tracks and analyzes program data, including client outcomes, retention, service completion, and other performance metrics to identify trends, risks and operational gaps.
Assists in preparing reports for HSH, regulatory agencies, funders, and internal leadership.
Supports data integrity by reviewing entries in systems such as Apricot 360, HMIS, and other tracking platforms.
Identifies data discrepancies and works with program staff to resolve issues.
Supports compliance and quality assurance meetings by gathering data, preparing materials, and documenting outcomes.
Assists in delivering compliance-related training, including documentation standards, HSH requirements, and quality improvement practices.
Distributes user-friendly guides, job aids, and training materials.
Serves as a resource and provides guidance to staff by responding to basic compliance-related questions and escalating complex issues as appropriate.
Identifies potential compliance risks or gaps.
Assists in reviewing incidents, client grievances, and documentation issues to support compliance investigations.
Attends meetings, trainings, and workshops to stay current on compliance requirements and regulatory updates.
Collaborates with department leadership to ensure alignment between program operations and compliance requirements.
Supports accurate data entry and documentation practices in systems such as Apricot 360 and HMIS.
Assists in maintaining compliance tracking tools and program-specific monitoring systems.
Helps ensure documentation aligns with HSH contract requirements and regulatory expectations.
Travels to program sites as needed to support audits, monitoring activities, and staff support.
Performs other duties as assigned in support of compliance and quality assurance functions.