Analyst, Compliance

Comcast • Philadelphia, PA

1d

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
We are looking for a passionate, collaborative, and experienced Analyst to join our dynamic team in the Cable Legal Department’s Compliance Organization. This role will report to the Director, Compliance and will support a number of compliance programs including our global privacy and information security program. Using your technical and operational process skills you will work with a cross-functional team to operationalize compliance, improve processes, benchmark, and ensure compliance with legal and regulatory requirements.

Requirements

• Bachelor’s Degree or Equivalent.
• Generally requires 2-5 years related experience.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
• Data Analysis: gather, organize, manipulate and interpret data effectively.
• Critical Thinking, Problem Solving and Communication.
• Strong Microsoft Excel, Power Point, Data visualization and business analytics tools such as Power BI, SQL, Tableau.

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Supports development of new compliance process documentation and policies.
• Helps create, implement and maintain compliance plans and policies and is relied on to ensure obligations are met.
• Develops compliance assessments and supporting documentation.
• Develops key performance indicators to support compliance enforcement and risk mitigation.
• Analyzes and tracks performance data in support of compliance goals.
• Coordinates with cross-functional teams to assess internal and industry needs and identifies possible solutions to meet those needs.
• Supports analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance, and Legal.
• Develops scalable processes to support and benefit the Company’s architecture vision.
• Deconstructs technical concepts and metrics to facilitate process development.
• Helps to define success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics.
• Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses, and solution recommendations.
• Develops repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
• Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment.
• Diagnoses, corrects, and documents issues, risks, and problems using Quality Assurance (QA) practices.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level