Compliance Analyst

OKX • San Jose, CA

19d

About The Position

The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and other digital communication channels. Working within established procedures and service-level agreements, the analyst processes high volumes of alerts, identifies potential risk indicators, and escalates non-standard cases. The role supports the team through precise surveillance operations and use of AI-assisted tools, and reports to the Director of Anti-Bribery, Corruption & Conduct.

The position includes reviewing and triaging communications alerts, detecting potential policy breaches and misconduct, maintaining audit-ready records, gathering context and evidence for flagged communications, and writing structured case notes for further review. The analyst also meets daily output and quality targets, uses AI-assisted surveillance and workflow tools, contributes feedback on false positives and model tuning, and helps improve surveillance processes while building knowledge of crypto regulations, market conduct rules, and compliance technologies.

Requirements

• Fluent written and spoken Mandarin to support regional, cross-border, and multilingual communications surveillance.
• Hands-on experience with AI-driven compliance tools, large language models (LLMs), or automated workflow tools.
• Strong curiosity and drive to refine processes, automate repetitive tasks, and improve team performance.
• Strong attention to detail and ability to synthesize unstructured text, identify nuances, and present concise findings.
• BA/BS in Finance, Law, Business Administration, or a related field, or equivalent practical experience.

Nice To Haves

• Prior exposure to specialized electronic communications surveillance software such as Smarsh, Behavox, or Relativity, or to lexicon/keyword monitoring tools.
• Understanding of market abuse indicators, insider trading, or conduct risk in financial services or digital assets.
• Background in crypto, digital assets, Web3, or multilingual operational support.

Responsibilities

• Review and triage daily electronic communications alerts across email, chat, text, and messaging channels within target SLA timelines.
• Apply foundational compliance and regulatory guidelines to identify potential policy breaches, misconduct, or operational risk indicators.
• Enter data and log cases accurately to maintain complete, compliant, audit-ready documentation.
• Gather initial background information and evidence on flagged communications to support case evaluations.
• Prepare structured, fact-based summaries of findings for non-standard alerts requiring upper-level review.
• Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
• Meet daily output targets and maintain precision in case evaluations.
• Use AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to improve alert review and triage.
• Identify recurring false positives and operational bottlenecks, and provide feedback to refine alert parameters and ML/AI model accuracy.
• Propose improvements to surveillance workflows and operational efficiency.
• Participate in ongoing training to develop expertise in crypto regulations, market conduct rules, and emerging compliance technologies.

Benefits

• Competitive total compensation package.
• Learning and development programs and an education subsidy.
• Team-building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependants.
• Performance bonus and long-term incentives may be provided as part of the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level