Compliance Analyst - Remote Nationwide

UnitedHealth Group•Fort Washington, PA

3d•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Compliance Analyst with us, you will be required to understand the Medicare Supplement product, business and processes as well as monitor changes to laws and regulations to ensure compliance with State and Federal mandates. It will definitely be a whirlwind, but it will also be the place where you can help make the health system work better with the support and resources of a Fortune 6 leader. If you call yourself a compliance guru, then you'll be perfect for this role. As you respond to inquiries, requests and actions, you'll need to be able to communicate research and findings in a meaningful way. This is an evolving position within our Compliance Team supporting our internal Agent Distribution Team for our Medicare supplement product. The thing about this role is that you’ll need to love eating, sleeping and breathing information. The stakes are high, and you’ll need to be able to communicate research and findings in a meaningful way. You will be expected to monitor changes in requirements to mitigate risks and achieve compliance.

Requirements

High School Diploma/GED (or higher)
3+ years of experience in a government, legal, and/or health insurance environment in a regulatory or compliance role (conducting research, monitoring & accessing compliance against state & federal regulations)
2+ years of experience communicating complex information with multiple internal customers
2+ years of experience in the Medicare insurance, and/or regulations of health insurance plans
Intermediate level of proficiency in MS Word, Excel, and PowerPoint

Nice To Haves

Experience in the Medicare Supplement insurance industry and the regulation of Medicare Supplement insurance
Experience in the regulation of, and compliance for agents/producers
Experience in a regulatory/compliance environment
Paralegal experience
Demonstrated solid problem-solving skills
Demonstrated excellent oral, written communication and interpersonal skills
Proven excellent organization and time management skills

Responsibilities

Collaborate with the Agent Distribution team, responsible for supporting our field sales agents, and internal stakeholders, to support their understanding and adherence to applicable laws, regulations, contracts, etc.
Develop compliance communications and drive problem resolution
Maintain knowledge of state laws, including Medicare Supplement laws and regulations relating to advertising, producers, producer compensation, etc.
Monitor changes in requirements to mitigate risks and achieve compliance
Coordinate with the larger Sales Distribution Compliance organization to ensure consistency in policies and processes, as appropriate
Develop reports, projects, and assessment tools to verify compliance
Participate in cross-functional project teams and provide advice and guidance, as needed, to ensure agent activities are compliant
Evaluate, research, and assess proposals for new agent initiatives, e.g., electronic capabilities and enrollment methods, etc.
Review agent-facing communications to ensure accuracy, consistency, and compliance, including announcements, recruitment, training, guides, presentations, etc.
Review and evaluate escalated issues, obtain information as needed, and determine appropriate resolution.
As needed, assist with updating agent contracts, including compensation amendments.