Compliance Analyst

Home Franchise Concepts•Flower Mound, TX

4d•Hybrid

About The Position

Reporting to the Director of Compliance, the Compliance Analyst supports HFC’s multi-brand franchise system by conducting systemwide audits of franchisee activity, evaluating operational compliance, identifying areas of risk, and working directly with franchisees to implement corrective actions to ensure brand integrity. This role works cross-functionally with Operations, Finance, and the Training teams to promote consistent brand standards, mitigate compliance risks, and maintain positive franchisor-franchisee relationships.

Requirements

Strong analytical, organizational, and problem-solving skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to navigate difficult conversations professionally and diplomatically.
Ability to prioritize competing responsibilities and work independently.
Experience conducting audits, investigations, and/or compliance reviews.
Proficiency with Microsoft Office and case management systems.
A minimum of 3 years of experience in compliance, including conducting audits.

Nice To Haves

Knowledge of franchise operations and compliance preferred.
Associate’s or Bachelor’s degree in business or compliance-related fields is preferred.

Responsibilities

Conduct franchisee audits to assess compliance with company policies, franchise agreements, operational standards, and applicable regulations.
Review franchisee documentation, operational practices, and vendor relationships to identify and mitigate compliance risks.
Prepare audit reports, document findings, and track corrective action plans.
Monitor audit trends, franchise obligations, and approved vendor requirements.
Identify and escalate significant compliance risks and support remediation efforts.
Serve as the primary compliance contact for franchisees by addressing questions, providing operational guidance, and resolving compliance-related issues.
Build productive relationships with franchisees while reinforcing compliance requirements and company standards.
Collaborate with Legal, Operations, Finance, and Training teams to support compliance initiatives.
Assist with the development and implementation of compliance policies, procedures, and training materials in conjunction with the brands.