Compliance Analyst

C.H. Robinson•Long Beach, CA
•$45,300 - $95,600•Hybrid

About The Position

C.H. Robinson is seeking a Compliance Analyst to strengthen its U.S. Customs compliance programs, reduce organizational risk, and support consistent performance across its brokerage network. The role conducts compliance audits, manages post-entry activities, monitors evolving trade regulations, and turns findings into practical guidance for internal teams and customers. It also delivers training and partners with stakeholders to resolve compliance issues, maintain accurate records, and develop solutions to complex customs challenges. The position follows a hybrid schedule, with on-site collaboration three days per week and remote work two days per week. Applications are reviewed on an ongoing basis. The internal application deadline stated in the posting is Monday, October 12th at 9:00 am CST. The listed U.S. base pay range is $45,300 to $95,600. Individual pay depends on work location and factors such as job-related skills, experience, and relevant education or training. The posted range reflects base pay only and excludes additional variable compensation.

Requirements

  • Bachelor’s degree.
  • Minimum 2 years of experience in import compliance or customs brokerage.

Nice To Haves

  • Extensive knowledge of U.S. Customs entry processes and partner government agency regulations.
  • Strong communication, prioritization, and multi-tasking skills.
  • Critical-thinking and problem-solving skills to adapt to changing tasks and customer needs.
  • High level of attention to detail.
  • Licensed Customs Broker (LCB) or CCS Certified Customs Specialist certification.
  • Strong understanding of U.S. import regulations and ocean, road, and air transportation documentation requirements.
  • Proficiency with Microsoft Office applications, including Word, Excel (PivotTables and VLOOKUP), and Outlook.
  • Ability to learn and adapt quickly to new software and technology platforms.
  • Ability to work and communicate across the branch network.

Responsibilities

  • Conduct customs compliance audits and partner with branch teams to maintain strong compliance performance across internal, customer, and regulatory programs.
  • Manage post-entry activities, including entry cancellations, post-summary corrections, and other customs-related updates.
  • Support customers with responses to U.S. Customs requests, inquiries, resolutions, and compliance documentation.
  • Serve as a key point of contact for Customs and Participating Government Agency (PGA) communications.
  • Advise brokerage teams on responses to customer, regulatory, and government inquiries while ensuring compliance with trade requirements.
  • Administer continuous bond applications, renewals, invoicing, and related customer documentation.
  • Maintain client Powers of Attorney and ensure accurate, compliant records management.
  • Monitor and analyze compliance reports, filters, and Automated Broker Interface (ABI) data to identify and address potential issues.
  • Oversee Automated Clearinghouse (ACH) statements and support clients participating in Periodic Monthly Statement (PMS) programs.
  • Deliver compliance training, provide consultative trade guidance, and identify opportunities to support customers with customs and trade policy solutions.

Benefits

  • Three medical plans, including prescription drug coverage.
  • Enhanced fertility benefits.
  • Flexible Spending Accounts.
  • Health Savings Account, including employer contribution.
  • Dental and vision coverage.
  • Basic and supplemental life insurance.
  • Short-term and long-term disability coverage.
  • Paid observed holidays.
  • Two paid floating holidays for U.S. hourly employees.
  • Flexible Time Off (FTO) for U.S. salaried employees, with no accruals or caps; Paid Time Off (PTO) for other U.S. and Canada employees.
  • Paid parental leave.
  • Paid time off to volunteer in the community.
  • Charitable Giving Match Program.
  • 401(k) with 6% company matching.
  • Employee Stock Purchase Plan.
  • Career development, networking, and team-building opportunities.
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