Compliance Analyst
About The Position
TextNow is seeking a Compliance Analyst to support the day-to-day operation of its compliance program. Working with guidance from the Compliance, Security, and IT team, the analyst will contribute to brand protection, regulatory filings, privacy, training, and policy management. The role partners with teams throughout the company to translate compliance requirements into clear, practical steps and offers an opportunity to build a foundation in compliance at a technology and telecommunications company. This is a one-year fixed-term contract role with a hybrid work arrangement and required travel to TextNow’s Waterloo, Ontario office. The expected base salary range is USD $71,400–$102,000 annually. Individual pay within the range is determined by job-related skills, experience, and relevant education or training.
Requirements
- 1–3 years of experience in compliance, legal, risk, privacy, or a related role.
- Foundational knowledge of regulatory and compliance concepts and ability to learn internal policies and applicable frameworks quickly.
- Strong organizational skills and ability to manage multiple tasks and deadlines.
- High attention to detail and a habit of checking one’s own work.
- Clear written and verbal communication skills, including the ability to explain requirements to non-specialists.
Nice To Haves
- Experience in a technology, telecommunications, or other regulated environment.
- Exposure to privacy regulations such as PIPEDA or CCPA, trademark basics, or training coordination.
- Experience with GRC or compliance management tools, Jira or Confluence, or security awareness training platforms.
Responsibilities
- Investigate potential trademark infringements, gather evidence, report to required entities, and escalate internally or externally when needed.
- Prepare and complete required regulatory filings accurately and before deadlines.
- Support product and engineering teams with Data Protection Impact Assessments (DPIAs) by gathering information, tracking assessments through review, and suggesting process improvements.
- Support internal and external audits, including SOC 2, by collecting evidence, organizing documentation, and helping respond to auditor requests.
- Coordinate compliance training and track completion across the company.
- Create and share educational materials to help employees understand their obligations.
- Help draft policies and procedures and coordinate reviews of existing materials to keep them current as requirements change.
- Track compliance projects and tasks through completion, flagging risks or delays early.
- Build relationships with internal teams, understand their work, and identify where they need compliance support.
- Communicate compliance expectations clearly and seek feedback to ensure a shared understanding.
- Take ownership of assigned work and follow through on commitments.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
