Compliance Analyst I

Rocket Mortgage•Highlands Ranch, CO

12d•Hybrid

About The Position

This position provides support to the master servicing teams at all levels involving compliance and securitization transactions. This job requires in-office work 1-2 times per week. The role involves processing the workflow of Reps and Warrants as required within securitization deal documents, obtaining Servicers’ current Certificates of Insurance for Errors and Omissions and Fidelity Bond, and updating the tracking system. It also includes obtaining officer and witness signatures, notaries, etc. on closing documents for Master Servicing new deals and providing them to Counsel. The position assists management with obtaining final closing documents and filing master servicing deal documents, and manages workflow with a Vendor for QC Transaction Summaries and contractual fields uploaded into the Master Servicing Deals Database. Additionally, it performs QC of the Vendor’s Transaction Summaries, monitors IDC ratings and Rating Agency ratings for Depository Institutions, and monitors the Projects Database to ensure staff are adding their hours. The role involves running weekly reports to validate hours and billing, submitting monthly billing to Servicing, and leading the monitoring of the MS Compliance Group Mailbox and responding to inquiries. It also involves working with management to provide timely responses to auditors, attorneys, and business leaders, reviewing master servicing pooling and servicing agreements, and managing the Master Servicing Deals Database and Deals Database for contractual provisions. The Compliance Analyst I is responsible for MS Compliance’s monthly and quarterly whole loan reporting, working with the management team on projects requiring a review of master servicing governing agreements, and collecting and reviewing annual compliance documents from primary servicers. The role also includes maintaining department policies and procedures for designated areas of responsibility and may perform other related duties or ad hoc projects.

Requirements

High School diploma or state approved equivalency required.
Bachelor's degree preferred.
Typically does not require previous professional level work experience.
Operates effectively under general supervision.
Receives detailed instructions on new projects.
Effectively builds strong relationships with team, manager and department.
Often goes beyond the basic requirements and takes on initiatives that clearly add value.
Often leverages new ideas; promotes new ways of looking at problems and processes.
Some decision-making authority on daily work assignments.
Seeks advice from those who’ve solved similar problems.
Probes all fruitful sources for answers and thinks ‘outside the box’ to find options.
Possess objective analytical problem-solving skills.
Requires relatively little direction to get the job done.
Decisions and actions have a high impact on the success of the team, department, business line and/or client.
Scope of work has a high impact on team, business unit, department and/or processes.
Willingness to go above and beyond the minimum requirements to ensure a positive customer experience.
Often searches for ways to improve the customer experience.
Exceptionally skilled in verbal and written form as appropriate for the needs of the audience.
Demonstrated ability to craft written correspondence that conveys messages that cannot be misinterpreted.
Demonstrate advanced computer and software skills necessary for job function; ability to manipulate data to create specific reports if needed.
Attention to detail is crucial.

Nice To Haves

Mortgage and/or Financial Services experience a plus.

Responsibilities

Process workflow of Reps and Warrants as required within securitization deal documents, including sending repurchase notices, as needed.
Obtain Servicers’ current Certificates of Insurance for Errors and Omissions and Fidelity Bond and updating our tracking system accordingly.
Obtain officer and witness signatures, notaries, etc. on closing documents for Master Servicing new deals and providing to Counsel.
Assist management with obtaining final closing documents and the filing of master servicing deal documents.
Manage workflow with Vendor and QC Transaction Summaries and contractual fields uploaded into Master Servicing Deals Database.
Perform QC of Vendor’s Transaction Summaries prior to uploading into Master Servicing Deals Database.
Monitor IDC ratings and Rating Agency ratings for all Depository Institutions utilized by primary Servicers.
Monitor the Projects Database to ensure staff are adding their hours into the database in a timely manner.
Run weekly reports to validate the hours and billing.
Submit monthly billing to Servicing.
Lead on monitoring MS Compliance Group Mailbox and responding to inquiries.
Work with management and provide timely responses to auditors, attorneys, and business leaders before, during and after a master servicing audit.
Review master servicing pooling and servicing agreements and effectively interpret requirements affecting compliance.
Manage Master Servicing Deals Database and Deals Database for contractual provisions.
Responsible for MS Compliance’s monthly and quarterly whole loan reporting.
Work with management team on projects that require a review of master servicing governing agreements.
Collect and review annual compliance documents from primary servicers, e.g., financial statements, officer certifications, Reg AB and/or USAP audit certifications.
Maintain department policies and procedures for designated areas of responsibility.
May perform other related duties or ad hoc projects.