Compliance Advisor Manager (Regulatory Consumer Center of Excellence)

Capital One • McLean, VA

6d • $138,100 - $173,400 • Hybrid

About The Position

The Compliance Advisor Manager performs a key risk management role in the Regulatory Consumer Center of Excellence (COE) within Fair & Responsible Banking Compliance. The enterprise compliance program covers Fair Credit Reporting Act matters (Prescreen, Furnishing, and Disputes), military laws (the Service members Civil Relief Act and Military Lending Act), Multilingual Servicing, UDAAP (Unfair, Deceptive, or Abusive Acts or Practices), and other programs.

The role helps ensure corporate initiatives and lines of business processes comply with applicable laws, regulations, policies, and standards within the COE’s scope. The manager delivers quality results, advises business lines as a subject matter expert, and executes or participates in corporate risk management processes. The role maintains organizational and professional ethical standards and has latitude for independent judgment and decision-making.

The position is designated hybrid. The employee is expected to follow Capital One’s hybrid policy regarding required on-site presence at their designated office location.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience in compliance, legal, or audit.

Nice To Haves

• Master’s degree or Juris Doctor.
• 6 years or more of experience in compliance, legal, or audit within the financial services industry.
• Certified Regulatory Compliance Manager.
• Strong written and verbal communication skills.
• Ability to prioritize among conflicting needs and advocate a course of action while remaining flexible and responsive to dynamic situations.

Responsibilities

• Develop and expand subject matter expertise in relevant laws, regulations, regulatory guidance, and compliance standards.
• Partner with Compliance Advisors, Legal department attorneys, and lines of business associates to provide guidance on applicable standards, requirements, governance, and controls, supporting consistent and effective risk management across business areas.
• Develop tools, training, processes, and guidance to promote consistent and efficient advisory engagement within programmatic areas.
• Execute monitoring and other oversight activities associated with standards owned by the COE.
• Develop and mature informative reporting on programmatic risk across the enterprise.
• Conduct or support risk assessments across lines of business for new processes, products, key programs, and initiatives; advise business lines of identified risks; and support remediation efforts or policy and process changes.
• Anticipate, identify, and escalate risk scenarios early and propose potential mitigations.
• Assess business area performance relative to key metrics.
• Provide effective challenge and guidance on compliance risks and support lines of business through collaborative interactions and engagements.
• Continuously monitor internal and external environments for emerging risks, data trends, compliance impacts, and regulatory focus areas.
• Coordinate with cross-functional teams to accomplish shared objectives.
• Participate actively in complex projects by providing guidance, advice, and effective challenge.
• Assist in promoting a culture of compliance and managed risk taking.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager