Compliance Administrator

Landmark PropertiesAthens, GA
Onsite

About The Position

The Student Housing Technologies (SHT) Compliance Administrator is responsible for overseeing licensing, permitting, and regulatory compliance activities that support Student Housing Technologies' expanding technology and monitoring services. This role ensures the organization maintains compliance with applicable state, local, and federal requirements by managing registrations, renewals, audits, reporting obligations, and compliance documentation. The Compliance Administrator will proactively track regulatory changes, coordinate compliance efforts across departments, and develop processes that support scalable growth while minimizing operational and regulatory risk.

Requirements

  • High School Diploma or GED.
  • Proven experience as an access control technician or in a similar customer support role.
  • 1+ years of customer service experience.

Nice To Haves

  • Bachelor’s in IT, Computer Science or relevant field preferred.
  • Strong understanding of IT security principles and practices.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA Security+, Certified Access Control Specialist) are a plus.

Responsibilities

  • Monitor and maintain awareness of state and local regulations related to video surveillance, CCTV monitoring, AI-assisted analytics, audio recording, privacy, and data retention requirements.
  • Maintain a compliance matrix documenting licensing, registration, notification, and operational requirements for any CCTV monitoring services in each state where services are offered.
  • Research regulatory changes and communicate compliance impacts, risks, and required operational changes to management.
  • Coordinate with internal teams and third-party vendors to ensure monitoring operations remain compliant with applicable state and local requirements.
  • Assist in the onboarding of new Acuity properties by verifying monitoring, recording, retention, and notification requirements applicable to the property's jurisdiction.
  • Maintain documentation, permits, registrations, and compliance records related to monitoring operations.
  • Review and escalate potential compliance concerns, customer complaints, or regulatory inquiries related to CCTV monitoring and analytics services.
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