Complex Liability Claims Manager (Property Damage + Bodily Injury)

Davies • Home, WV

22h • Remote

About The Position

Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

We are seeking a Complex Liability Claims Manager (Property Damage + Bodily Injury) to lead a team handling auto and/or general liability claims across both Property Damage (PD) and Bodily Injury (BI) exposures. This role is responsible for driving claim outcomes, managing litigation, and elevating team performance across a mixed-severity portfolio.

This is a hands-on leadership role requiring deep technical expertise in both PD and BI claims, including represented and litigated files.

Requirements

• 7–10+ years of liability claims experience
• Direct experience handling BOTH PD and BI claims
• Strong experience with: Represented and litigated BI claims, Attorney negotiation and settlement strategy, Coverage analysis and liability investigation
• 3–5+ years of leadership experience (Supervisor/Manager)
• Experience managing multi-state claims
• TPA or third-party claims environment experience
• Commercial Auto and/or General Liability exposure
• Experience leading mixed PD + BI teams
• Claims system proficiency (Guidewire, etc.)

Responsibilities

• Lead and develop a team of liability adjusters handling: Property Damage (coverage, estimates, subrogation) and Bodily Injury (non-represented through litigated claims)
• Oversee end-to-end claim lifecycle
• Provide direction on: Coverage analysis, Liability determination, Reserve setting, Settlement strategy
• Manage litigated claims and outside counsel relationships
• Drive file quality, cycle time, and indemnity/expense control
• Coach team on: Negotiation strategies, Litigation management, Complex claim handling
• Ensure compliance with jurisdictional regulations and internal standards
• Partner with clients/stakeholders (if TPA environment)

Benefits

• Medical, dental, and vision plans
• A 401(k) plan with employer matching
• Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage
• Paid sick leave
• Paid family and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees