Sr. Claims Representative (General Liability - Bodily Injury & Property Damage)
About The Position
The position independently manages a portfolio of moderate to complex personal and commercial auto, General Liability Bodily Injury (GL BI), and General Liability Property Damage (GL PD) claims from initial assignment through resolution. This includes conducting thorough investigations, analyzing coverage and liability, evaluating damages, establishing appropriate reserves, and negotiating settlements with insureds, claimants, and attorneys. The role is responsible for proactive file management, preparing and presenting claims to authority committees, drafting reservation of rights and denial letters, and ensuring all activity is documented accurately while delivering a high level of customer service and adherence to departmental guidelines.
Requirements
- Proficiency with computers and current technology
- Prior experience handling large and complex claims
- Oral and written communication skills
- Interpersonal skills
- Negotiation and problem-solving skills
Nice To Haves
- Bachelor’s degree in Business, Insurance, or related field
- Associate in Claims designation
- CPCU coursework or other continuing education designation
- Licensed in all states West Bend writes business
Responsibilities
- Independently manages a portfolio of moderate to complex personal and commercial auto, General Liability Bodily Injury (GL BI), and General Liability Property Damage (GL PD) claims from initial assignment through resolution.
- Conducts thorough investigations.
- Analyzes coverage and liability.
- Evaluates damages.
- Establishes appropriate reserves.
- Negotiates settlements with insureds, claimants, and attorneys.
- Proactive file management.
- Prepares and presents claims to authority committees.
- Drafts reservation of rights and denial letters.
- Ensures all activity is documented accurately.
- Delivers a high level of customer service.
- Adheres to departmental guidelines.
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
