Complex Care Clinical Social Worker

Mass General Brigham•Danvers, MA
•Hybrid

About The Position

The Social Worker performs social work assessments and interventions for inpatients, outpatients, and emergency department patients. The role supports patient- and family-centered care, values personal self-determination, manages multiple priorities, and uses creative, compassionate, and ethical problem-solving. As part of a multidisciplinary health team, the Social Worker conducts comprehensive assessments and develops treatment plans that integrate the medical, social, and resource issues affecting patients, families, and at-risk populations. The role collaborates with healthcare team members to develop and implement patient-centered plans of care. This is a full-time, hybrid position working approximately Monday through Friday, 8:00 a.m. to 4:30 p.m. The schedule includes approximately 2–3 days per week in the community and/or in medical practices in Lynn and Danvers, Massachusetts, and approximately 2–3 days per week remotely or from home. Remote work requires a stable, secure, compliant workstation in a quiet environment, and Teams Video must be accessed using MGB-provided equipment. The position is based at 104 Endicott Street and has 40 scheduled weekly hours. Mass General Brigham offers a sign-on bonus, subject to eligibility review before an offer is made. The stated annual pay range is $67,537.60–$98,238.40. The employer also describes comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs.

Requirements

  • Master’s degree in Social Work or a relevant master’s degree.
  • Massachusetts LICSW or LCSW license required.
  • Must be willing to obtain New Hampshire licensure; the cost is covered by MGB.
  • At least 2 years of clinical experience in a medical setting.
  • Valid driver’s license and reliable transportation.
  • Proficient clinical judgment and application of professional values and ethics, including integration of prior clinical experience into current practice.
  • Ability to formulate risk assessments, provide crisis intervention, conduct psychosocial assessments, develop treatment plans, and document them in a timely manner.
  • Proficiency in advocating for clients while maintaining professional boundaries.
  • Ability to coordinate and communicate treatment plans with patients, families, and the interdisciplinary team.
  • Social sensitivity and the ability to work within a complex organization.

Nice To Haves

  • Case management experience.

Responsibilities

  • Provide psychosocial assessments of patients and families facing social, emotional, interpersonal, and/or environmental issues.
  • Formulate biopsychosocial assessments, disposition plans, and treatment plans.
  • Collaborate with other professionals on the interdisciplinary team to evaluate patients’ medical or physical conditions and assess client needs.
  • Monitor, evaluate, and record client progress against measurable goals in treatment and care plans.
  • Advocate for clients while maintaining professional boundaries and coordinate and communicate treatment plans with patients, families, and the interdisciplinary team.
  • Refer patients appropriately using knowledge of internal and external resources.
  • Provide a range of evidence-based interventions.
  • Use supervision and consultation when appropriate and seek timely assistance with complex cases and situations.
  • Engage in quality improvement projects and use data to measure progress.
  • Facilitate skill-based groups.
  • Communicate findings effectively to a broader audience.

Benefits

  • Sign-on bonus, subject to eligibility review.
  • Comprehensive benefits.
  • Career advancement opportunities.
  • Differentials and premiums, as applicable.
  • Bonuses, as applicable.
  • Recognition programs.
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