Competitive Intelligence Manager

Crowe•Chicago, IL

2d•Remote

About The Position

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: The Market Intelligence Manager independently leads the design, execution, and delivery of high-impact market intelligence projects that inform Crowe’s enterprise strategy and growth priorities under the guidance of Market Intelligence leadership. This role manages research projects from scoping through presentation, serving as the primary point of contact for project stakeholders and ensuring insights are translated into clear, actionable recommendations. The Manager brings strong analytical capability, subject-matter fluency, strategic thinking, and storytelling skills to uncover market signals, evaluate risks and opportunities, and inform decision-making.

Requirements

Bachelor’s degree in Marketing, Business, Market Research, Analytics, Humanities, Data/Computer Science, Economics, or a related field required.
5+ years of experience in market intelligence, insights, research, strategy, or competitive intelligence required.
Proficiency in Microsoft Word, Excel, and PowerPoint required; experience with WatchMyCompetitor is a plus.
Proven ability to independently manage complex research projects and deliver actionable insights.
Strong analytical, synthesis, and storytelling capabilities.
Excellent communication and stakeholder engagement skills.
Demonstrated ability to manage multiple priorities with strong attention to detail.
Effective collaboration skills in matrixed environments.
Remote role, less than 5% travel for team meetings and/or conferences.

Nice To Haves

Experience in professional services, public accounting, consulting, or other B2B environments.
Expertise in buyer insights, competitive intelligence, or thematic research.
Familiarity with AI-enabled research tools and modern intelligence platforms.
Experience with basic visualization and narrative design using tools such as Tableau or Power BI.
Demonstrated ability to influence without authority and support strategic conversations.

Responsibilities

Lead end-to-end market intelligence projects, including scoping, methodology selection, research execution, synthesis, and presentation of insights leveraging existing market research frameworks and project methodologies.
Manage multiple concurrent engagements with autonomy, ensuring predictable, high-quality deliverables.
Develop structured research approaches that incorporate primary, secondary, AI-enabled, and qualitative methods as appropriate.
Ensure clarity of objectives, timelines, milestones, and expectations with cross-functional partners.
Conduct advanced thematic, buyer, market, and competitive analyses to identify emerging trends, risks, and growth opportunities.
Translate complex findings into concise, compelling narratives tailored for senior audiences.
Develop preliminary implications and recommendations for further tailoring by Market Intelligence leadership that support strategic planning and decision-making.
Strengthen insight storytelling standards and contribute to the refinement of templates, frameworks, and communication formats.
Serve as a trusted thought partner to business stakeholders for assigned projects, refining research questions and aligning objectives with strategic needs.
Build and sustain strong relationships with partners, industry leaders, and cross-functional teams for assigned projects.
Represent Market Intelligence in collaboration forums and support stakeholder understanding of market dynamics.
Engage external research partners and leverage subscription-based resources to deepen insights.
Maintain ongoing coverage of assigned industry sectors, thematic areas, or buyer domains, delivering timely POVs and intelligence updates.
Track competitive shifts, including offerings, investments, M&A, talent changes, and positioning movements.
Conduct deep-dive analyses (e.g., PESTLE, competitive assessments, buyer intelligence) to support enterprise initiatives.
Identify the most relevant signals within complex information landscapes and distill them into actionable insights.
Pilot new tools, methods, and content formats to improve insight depth, efficiency, and stakeholder engagement.
Leverage AI-enabled research methods and emerging intelligence platforms.
Contribute to continuous improvement efforts by enhancing repeatable processes, research workflows, and team standards.
Share knowledge and best practices to strengthen overall team capability.
Provide guidance, feedback, and informal coaching to Senior Associates and peers to elevate analysis and communication quality.
Model strong critical thinking, curiosity, professionalism, and delivery excellence.
Support development of a high-performance culture grounded in insight rigor, collaboration, and accountability.