Manager, Business Intelligence & Analytics, Competitive

Sephora•San Francisco, CA

1d•Hybrid

About The Position

As the Manager, Competitive Insights, you’ll lead competitive intelligence and business analytics strategies that help shape Sephora’s decision-making across Marketing, Loyalty, Promotions, and broader cross-functional business teams. The work you do will impact beauty, as you uncover market trends, analyze competitive performance, and deliver actionable insights that influence strategic business decisions at the highest levels of the organization. You’ll be part of a highly collaborative Business Intelligence & Analytics team that’s united in beauty, supported by partners who are equally passionate about data-driven storytelling, innovation, and understanding the ever-evolving beauty landscape.

Requirements

5+ years of experience in analytics, business intelligence, consulting, market research, or a related field with increasing levels of responsibility
Experience leading cross-functional initiatives and influencing senior stakeholders through data-driven insights and strategic recommendations
Strong analytical mindset with the ability to synthesize large, complex datasets into clear and actionable business stories
Experience working with competitive intelligence, market share reporting, pricing analysis, and/or beauty industry research tools such as Nielsen, Circana/NPD, or IRI
Advanced proficiency in Excel, including modeling, forecasting, and advanced calculations
Experience with SQL or other data querying languages for data mining and analysis
Strong PowerPoint and presentation development skills with the ability to communicate effectively to VP-level audiences and above
Experience with data visualization tools such as Tableau or similar platforms
Proven ability to manage ambiguity, balance multiple priorities, and operate with a high level of autonomy and initiative
Strong interpersonal and relationship-building skills with the ability to collaborate effectively across teams and functions
Entrepreneurial mindset with a passion for problem-solving, innovation, and continuous improvement

Nice To Haves

Experience managing vendors, contractors, or direct reports is preferred
Bachelor’s degree in Business, Analytics, Economics, Marketing, Statistics, or a related field preferred

Responsibilities

Lead competitive intelligence initiatives by analyzing market share, pricing trends, promotional activity, and broader beauty industry performance to provide actionable business insights
Serve as a strategic thought partner to senior leadership, including Marketing, Loyalty, Promotions, and Opcom stakeholders, influencing key business decisions through data-backed recommendations
Translate complex analytics into compelling narratives and executive-ready presentations that clearly communicate risks, opportunities, and business drivers
Monitor the competitive beauty landscape and identify emerging trends, white space opportunities, and shifts in consumer behavior
Manage and develop vendors, onsite contractors, and analytics partners, including prioritization of projects, workload management, mentorship, and professional development
Partner cross-functionally across Analytics, Merchandising, Omnichannel, Marketing, and Loyalty teams to develop a holistic understanding of business performance
Leverage third-party market measurement tools and competitive research platforms to evaluate Sephora’s performance relative to the total beauty market
Drive innovation within analytics reporting and communications by identifying opportunities for automation, AI-enabled workflows, dashboard enhancements, and improved visual storytelling
Build scalable reporting frameworks and insights presentations that improve organizational understanding of market dynamics and competitive positioning
Independently manage multiple high-priority projects in a fast-paced, highly collaborative environment