Competency, Training, and Development Director

Texas Health & Human Services Commission•Austin, TX

1d•$6,000 - $8,305•Onsite

About The Position

The Competency, Training, and Development (CTD) Director performs advanced, senior-level training work and oversees the CTD Department and its activities at Austin State Hospital. The role ensures staff are appropriately oriented, trained, and competent in the skills required for their positions. It plans, designs, implements, coordinates, and evaluates facility training programs; analyzes training needs; prepares training materials; and coordinates training sessions. The Director ensures sufficient classes are offered to meet training compliance requirements and provide continuing education opportunities, and supervises CTD Department staff. The work involves developing new techniques, criteria, and complex information, with varied decisions guided by broad principles. The position works under limited supervision with considerable latitude for initiative and independent judgment. The Director has campus-wide responsibility for ensuring required training is compliant, adequately scheduled and delivered, and aligned with required curricula. The role develops training programs for facility policies and procedures so employees understand and can competently perform their job duties. It provides consultative services and technical assistance regarding training services, methods, and techniques, and creates and schedules curriculum and training manuals to keep employees current on required training and computer skills. The position maintains CTD training rooms, equipment, and materials; supports survey readiness and responds to audit reports; prepares required compliance reports; and coordinates staff education programs with Central Administration, the State Office, educational institutions, and local colleges. It manages the department in accordance with agency standards, rules, and FSS-CTD Operating Instructions; ensures the competency and required training of department and adjunct training staff; assigns and supervises work; and holds regular staff meetings. The Director prepares monthly, quarterly, and annual reports and may serve as a backup instructor when needed. Other duties may include supporting disaster response, recovery, or Continuity of Operations activation, which could require an alternate shift or location. The position is based at Austin State Hospital in Austin, Texas, is not eligible for telework, and may involve travel up to 20%. Flexibility in work hours, overtime, extended hours, and occasional rotating or alternate shifts may be required. Applicants must pass required background, drug-screening, and registry checks and comply with HHSC immunization requirements.

Requirements

Bachelor's degree from an accredited four-year college or university, or five years of experience in developing policies, reports, or memos, or developing curriculum or training materials.
Three years of supervisory experience.
Three years of experience in training or teaching.
Three years of experience in adult education.
Valid Texas driver's license, or ability to obtain one within 90 days after hire to drive a state vehicle; an eligible driving record is required under HHSC Fleet Management policy.
Knowledge of policies and procedures relevant to the facility, HHSC, the State of Texas, and the CTD Department.
Knowledge of adult education principles, practices, and techniques; training procedures and methods; and group processes, dynamics, and interpersonal relations.
Skill in designing, writing, editing, and producing educational, informational, and technical materials and reports for diverse audiences.
Skill in analyzing data to produce training materials and departmental reports, and in dealing with facility staff courteously and professionally.
Ability to lead, instruct, and motivate others; analyze training needs; evaluate training effectiveness; and interpret policies and procedures.
Ability to organize, prioritize, and coordinate multiple tasks efficiently and concurrently.
Ability to use computer systems, Microsoft Word, Excel, PowerPoint, the Internet, or other training software, as well as charts, graphs, spreadsheets, and other technological tools.
Ability to communicate clearly and professionally, both verbally and in writing, and work with minimal supervision while making varied decisions within broad guidelines.
Must pass fingerprint criminal background, pre-employment drug-screen, and applicable registry checks.
Must be at least 18 years old for employment at a state-operated facility.
Must comply with HHSC immunization policy and applicable state hospital procedures.

Nice To Haves

Certified trainer.

Responsibilities

Oversee and coordinate the CTD Department and its activities across the facility.
Ensure staff are oriented, trained, and competent in skills required for their positions.
Plan, design, implement, coordinate, and evaluate facility training programs; analyze training needs; prepare materials; and coordinate training sessions.
Ensure sufficient classes are offered, scheduled, and conducted to meet facility training compliance and continuing education needs, including required hours and curriculum.
Develop training programs related to facility policies and procedures so staff can competently perform their job duties.
Provide consultative services and technical assistance promoting training services, methods, and techniques.
Create and schedule curriculum and training manuals to keep employees current with required training and computer skills.
Maintain CTD training rooms, equipment, and materials; maintain survey readiness and respond to audit reports.
Prepare and forward required training compliance reports and monthly, quarterly, and annual departmental reports.
Coordinate staff education programs and courses with Central Administration, the State Office, educational institutions, local colleges, and other partners.
Manage the CTD Department in accordance with agency standards, rules, and FSS-CTD Operating Instructions.
Ensure CTD Department and adjunct training staff are competent and current with required training.
Supervise staff, delegate work assignments, maintain accurate position descriptions, complete staff evaluations on time, and hold regular staff meetings.
Serve as a backup instructor to Training Specialists when required and appropriate.
Participate in agency disaster response, recovery, or Continuity of Operations activities as assigned.
Perform other duties as assigned.