Competency, Training & Development Instructor

Texas Health & Human Services Commission•POLLOK, TX

3d•$3,900 - $5,372•Onsite

About The Position

The Competency, Training & Development Instructor (Training Specialist II) performs routine training work to ensure employees receive training in the core and specialty competencies required for their positions. The role plans, designs, organizes, conducts, and evaluates training programs; trains new employees during New Employee Orientation; delivers refresher and continuing education training; and serves as a liaison to departments and programs at the facility. The instructor may adapt standardized training methods to make classes interactive and relevant, develop new teaching techniques for routine information, assist other trainers, and train trainers as assigned. The role works under the general supervision of the Facility Competency and Training Department Director. Duties, assignment locations, and shift patterns may change to meet facility needs, and the employee may support disaster response, recovery, or Continuity of Operations activities. The position is based at the Lufkin State Supported Living Center in Pollok, Texas. State supported living centers provide campus-based services and supports to people with intellectual and developmental disabilities, including individuals who are medically fragile or have behavioral problems. The role requires regular attendance and may involve rotating schedules, extended shifts, overtime, weekends, holidays, or alternate schedules. It is not eligible for telework according to the position details. The instructor plans and conducts group and computer-lab classes, evaluates employee competencies, maintains training and attendance records, and helps develop curriculum materials, including multimedia presentations. The role promotes training quality and employee safety, maintains department equipment, assists with identifying training needs and improving delivery, conducts post-orientation assessments when needed, and maintains certifications for assigned courses. Training topics may include CPR, trauma-informed care, Ukeru response blocking, and Safe Use of Restraints. The instructor may serve as a subject matter expert, master trainer, and participant in facility meetings and assessments of training programs.

Requirements

High school diploma or equivalent.
At least one year of experience providing services to people with developmental disabilities in an institutional or residential setting, or paid experience facilitating or conducting competency-based training for employees or adult learners in a classroom or on-the-job setting.
Valid Texas driver’s license, or ability to obtain one within 90 days after hire; applicants with an out-of-state license must provide an original certified driving record, and an eligible driving record is required under HHSC Fleet Management policy.
Obtain American Heart Association CPR instructor certification within six months of hire and maintain it thereafter.
Knowledge of, or ability to gain knowledge of, working with people with intellectual and developmental disabilities.
Knowledge of training procedures, techniques, and adult education principles, and ability to apply them to curricula and learning objectives.
Ability to provide effective, engaging instruction to large groups and individuals.
Ability to establish and maintain effective working relationships.
Strong oral and written communication and interpersonal skills with people from diverse backgrounds, education levels, and learning styles.
Ability to learn, teach, and demonstrate skills for assigned courses, such as CPR, Ukeru, Safe Use of Restraints, and lifting.
Ability to teach and demonstrate intervention strategies.
Ability to support approximately 55 pounds to properly and safely train others in lifting a person.
Ability to evaluate, develop, and revise training programs.
Ability to use Windows-based programs such as Word, PowerPoint, and Outlook.
Ability to operate basic office and audio/visual equipment.
Ability to work independently and as part of a team, exercise good judgment, and model HHSC’s mission and values.
Ability to work an alternate schedule as needed; flexibility in work hours, overtime, extended hours, weekends, and holidays may be required.
Applicants must be at least 18 years old to be considered for employment at a state-operated facility.
Applicants must pass fingerprint-based criminal background and registry checks, as well as a pre-employment drug screen. State Supported Living Center employees are subject to random drug testing.
Males aged 18–25 must be registered with the Selective Service.

Nice To Haves

Graduation from an accredited four-year college or university.
Experience both providing services to people with developmental disabilities in an institutional or residential setting and facilitating or conducting competency-based training for employees or adult learners.

Responsibilities

Plan, organize, and conduct assigned training classes, including New Hire Orientation, refresher training, and continuing education, in group or computer-lab settings.
Evaluate employee competencies and skills according to policy and course requirements.
Substitute for other FCTD team members when needed to maintain scheduled training delivery.
Customize standardized training and use interactive techniques to improve relevance, engagement, and retention while supporting safe service delivery.
Maintain complete and accurate training records, attendance records, and reports of training that is due or delinquent.
Assist with developing curriculum materials, including multimedia presentations.
Follow safety and infection-control practices; maintain department equipment and report problems promptly.
Assist facility managers and FCTD colleagues in identifying training needs and issues and developing training responses or improvements.
Conduct post-orientation, on-the-job training assessments in residential settings when needed and complete required documentation.
Maintain certifications required to teach assigned classes, including CPR and specialty courses as applicable.
Serve as a Master Trainer and subject matter expert on training curriculum when assigned.
Attend facility meetings and provide training perspectives, quality-improvement recommendations, and training statistics.
Conduct needs and program assessments to evaluate training sufficiency and identify areas for improvement.
Participate in disaster response, recovery, or Continuity of Operations activities as needed, which may require an alternate schedule or location.
Perform other duties as assigned.