Competency, Training & Development Instructor

Texas Health & Human Services Commission•Austin, TX

1d•$3,900 - $5,372•Onsite

About The Position

The Competency, Training & Development Instructor performs routine training work to ensure employees are effectively trained in the core and specialty competencies required for their positions. The role plans, designs, organizes, conducts, and evaluates training programs; delivers new employee orientation, refresher training, and continuing education; and serves as a liaison to facility departments and programs. The instructor customizes standardized training to make it relevant, interactive, and effective for the facility, and may develop new teaching techniques for routine material. The position works under the general supervision of the Facility Competency and Training Department (FCTD) Director and may assist other trainers, including training trainers. Duties, work location, and shift patterns may change according to facility needs. The employee also supports disaster response, recovery, or Continuity of Operations activities as required. The role is based at the Austin State Supported Living Center, which provides campus-based services and supports for people with intellectual and developmental disabilities, including people who are medically fragile or have behavioral problems. The position is full-time, regular, nonexempt, and not eligible for telework. Travel may be up to 5%. The salary range is $3,900.00–$5,372.41 monthly. The role may involve alternate, rotating, extended, or overtime schedules, including weekends and holidays.

Requirements

High school diploma or equivalent.
At least one year of experience providing services to people with developmental disabilities in an institutional or residential setting, or paid experience facilitating or conducting competency-based training for employees or adult learners in a classroom or on-the-job setting.
Valid Texas driver's license, or obtain one no later than 90 days after hire; applicants holding an out-of-state license must provide an original certified driving record, and an eligible driving record is required under HHSC Fleet Management policy.
Obtain American Heart Association CPR instructor certification within six months of hire and maintain it thereafter.
Knowledge of, or ability to learn, how to work with people with intellectual and developmental disabilities.
Knowledge of training procedures, techniques, and adult education principles, and ability to apply them to curriculum and learning-objective development.
Ability to provide effective, engaging instruction to large groups and individuals and to communicate orally and in writing with people from diverse backgrounds, education levels, and learning styles.
Ability to establish and maintain effective working relationships and demonstrate strong interpersonal and communication skills.
Ability to learn, teach, and demonstrate skills related to assigned courses, including CPR, Ukeru, Safe Use of Restraints, lifting, and intervention strategies.
Ability to support approximately 55 pounds to demonstrate safe lifting of a person.
Ability to evaluate, develop, and revise training programs.
Ability to use Windows-based programs such as Word, PowerPoint, and Outlook, and operate basic office and audio/visual equipment.
Ability to work independently and as part of a team, exercise good judgment, model HHSC's mission and values, and work an alternate schedule as needed.
Pass required fingerprint criminal background, pre-employment drug, and registry checks.
Applicants must be at least 18 years of age. Males ages 18–25 must be registered with Selective Service.
Willingness to work weekends and holidays and, as required, overtime or extended hours.

Nice To Haves

Graduation from an accredited four-year college or university.
Experience in both providing services to people with developmental disabilities in an institutional or residential setting and facilitating or conducting competency-based training.

Responsibilities

Plan, organize, and conduct assigned training classes in group settings or computer labs, including new hire orientation, refresher training, and continuing education.
Evaluate employee competencies and skills according to policy and course requirements, and substitute for other FCTD trainers when needed.
Promote training quality and effectiveness by adapting standardized training to the facility environment and using techniques that improve trainee engagement and retention.
Maintain accurate training and attendance records and prepare or provide reports on training that is due or delinquent.
Assist with developing curriculum materials, including multimedia presentations, and use available training resources and techniques.
Follow safety and infection-control practices, maintain department equipment, and report equipment problems promptly.
Assist facility managers and FCTD team members in identifying training needs and issues and developing responses or improving training delivery.
Conduct post-orientation, on-the-job training assessments in residential settings when needed and complete required documentation.
Maintain certifications to teach assigned classes, including specialty courses and general response classes such as CPR.
Serve as a Master Trainer to train other trainers when assigned and as a subject matter expert on training curriculum.
Attend facility meetings and provide training perspectives, quality-improvement recommendations, and employee training statistics.
Conduct needs and program assessments to determine training sufficiency and areas for improvement.
Attend work regularly, work assigned or alternate schedules and overtime as needed, and perform other duties as assigned.
Support agency disaster response, recovery, or Continuity of Operations activities, potentially at an alternate location or on an alternate shift.