Compensation Technician

iA Financial Group•Montreal, QC

1d•Hybrid

About The Position

Build the future with us Are you driven by the financial services industry and eager to contribute to the purpose of an organization that strives to ensure its clients feel confident and secure about their future? As a Compensation Technician, you will play a key role in processing, analyzing and explaining sales force compensation data. This position represents a great opportunity to showcase your skills and fully leverage your potential within a caring and reliable organization. Here, people and their development are at the heart of our priorities, fostering an environment that promotes collaboration and innovation.

Requirements

College diploma or university degree in administration, financial services or a related field
2 to 3 years of experience in administration, financial services, or a related field
Rigor, attention to quality and strong analytical mindset
Customer service skills, courtesy and empathy
Strong numerical ability and sound judgment
Advanced level of French proficiency

Responsibilities

Analyze and process requests for information and modifications related to the compensation of the sales force, i.e., representatives and advisors at iA who sell, recommend and distribute the company’s financial products and services
Provide customer service by email and phone
Analyze transactions and provide the necessary explanations by referring to commission grids
Explain compensation rules as well as various bonuses and contests to the sales force
Use various computer systems to make file updates and ensure proper follow-up
Identify out-of-the-ordinary situations and participate in finding solutions in a LEAN environment